Wayside GardensReviews of waysidegardens.com

Wayside Gardens reviews

Showing 76 reviews with 3 stars · Clear filters

TERRY ROGERSON, BS B.
Oct 31, 2017
I Have ordered plants from Wayside …
I Have ordered plants from Wayside several times. Some plants have arrived completely wilted - no life in them. On the other hand I have received plants that thrived and beautified my garden greatly. Wayside's selection is great, I always find something interesting to spend my gardening budget on - things my local growers never have. The items shipped are usually very small and need several seasons to produce any results. I say; go ahead and order from Wayside, but don't expect to be overwhelmed.
Response from Wayside GardensNov 11, 2017
Dear Terry, Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our survey.
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Kathleen G.
Oct 31, 2017
Not 5 stars this time
Would have given 5 stars as before my last order, everything I have ever received arrived on time and in great condition. My last order arrived late and 75% of it dead or dying.
Response from Wayside GardensNov 11, 2017
Dear Kathleen Thank you for taking the time to complete our survey! We want to continually improve, so the information you have provided is greatly appreciated and helpful.
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Sherry F.
Oct 31, 2017
Order took longer than anticipated
Order took longer than anticipated. The delivery dates changed a couple of times. One plant was very small and did not survive.
Response from Wayside GardensNov 12, 2017
Dear Sherry, Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
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Kt
Oct 31, 2017
a few plants were dead and out of stock …
a few plants were dead and out of stock for replacements. Shipping is way to high
Response from Wayside GardensNov 11, 2017
Dear KT, We are very appreciative of the time you have taken to assist in our survey, and commit to using the information gained to implement improvements where needed.
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