wayofwade.comWay of Wade is the unique signature sports brand cooperated by Li Ning and Dwyane Wade. We design basketball shoes, clothing and accessories for worldwide sports fans.
wayofwade.com (wayofwade.com) has 654 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Clothing & Underwear · Surprise, Arizona
Excellent
Clothing & Underwear · Phoenix, Arizona
Excellent
Clothing & Underwear · CAREFREE, Arizona
Excellent
Clothing & Underwear · Arizona
Excellent
654 approved reviews, newest moderated first
Zita D.
I had an issue with my tracking number and the team looked into it and resolved the issue very promptly. Polite and efficient service.
Response from wayofwade.comJul 18, 2025
Thank you for your kind words! We’re glad our team was able to promptly resolve your tracking issue. Providing polite and efficient service is our priority, and we appreciate your support!
João B.
Way of wade has great products and even on the dark side, when you don't receive your package cause of Customs or any problem along the way, customer support comes on top with fast and simple replies. A company of the future worth buying from.
Response from wayofwade.comJul 18, 2025
Thank you for your wonderful feedback! We’re proud to offer not only great products but also reliable customer support, especially when challenges arise. Your trust means a lot to us, and we’re committed to continuing to provide you with the best service. We look forward to serving you again!
Chrissy
Customer service is good and are responsive.
Response from wayofwade.comJul 18, 2025
Thank you for your feedback. We’re pleased to know that your experience with us has been smooth and satisfactory. We remain committed to continuously improving and providing the best possible experience for our customers in the future.
Dante
I purchased the Way of Wade All City 12 Encore directly from their website and had a terrible experience from start to finish. From the very first wear, the insoles constantly shifted, making the shoes uncomfortable and unstable. Even worse, the traction on indoor courts was nearly nonexistent, which made them unsafe to use. These issues were present immediately — not after extended wear. I contacted customer support, explained the problem in detail, and even provided a video showing the defect. Despite acknowledging the issue, they refused to offer a refund because I had worn the shoes (even though the problem was apparent from the first use). After several back-and-forth emails, they only offered a partial refund of $30 or a $45 coupon — for a product that cost over $100 and was essentially defective. It’s clear this company is not interested in standing behind its products. I expected much better from a brand positioned in the performance footwear space. I won’t be purchasing from Way of Wade again, and I recommend others be extremely cautious before doing so.
Response from wayofwade.comJul 11, 2025
We’re very sorry to hear about your experience and truly regret the inconvenience caused. Your feedback has been shared with our product team for further evaluation. While our policy limits refunds on worn items, we understand your frustration and apologize if our response fell short. We’re always working to improve and appreciate you bringing this to our attention.
SlyMan
Best shoes I’ve hopped in, comfy and true to size!
Response from wayofwade.comJul 11, 2025
Thanks so much! We're glad to hear you're loving the fit and comfort — enjoy every step in them!
Laurence J.
I'm erry happy with the pair I bought! Arrived earlier than expected. The size fit is perfect and they're very comfy. The sole have a great grip on the outside basket field .
Response from wayofwade.comJul 11, 2025
Thank you for your feedback. We are pleased to hear that your order arrived ahead of schedule and that the fit and comfort meet your expectations. We appreciate your support and hope you continue to enjoy your Way of Wade shoes on the court.
Biz K.
I order bb shoes for my son . It’s been 2 weeks and I have emailed the website twice enquiring where my purchase is and when will it arrive . Both times I have been sent a tracking link but all it says is that the parcel has been dispatched . I am now getting worried that I may never recieve my purchase . Please do not buy of this website . I did check with trustpilot before I purchased and I foolish went ahead as my child was eager to get these basket ball shoes . I won’t ignore advise next time
Response from wayofwade.comJun 29, 2025
Thank you for your review. We’re truly sorry for the delay and the frustration caused. Your order has been shipped, and we’re actively working with the carrier to get an update. Please rest assured we’ll make sure you receive your package. Thank you for your patience and support.
Jaylen Q.
The checkout process was easy and simple with no complications.
Response from wayofwade.comJun 29, 2025
Thank you for your positive feedback! We're glad to hear that the checkout process was easy and smooth for you. We appreciate your support and look forward to serving you again!