WaxmaidReviews of waxmaidstore.com

3.6210 reviews
Smoking & Tobacco
GOOCIG INC. 327 N 1ST ST APT B, Alhambra CA 91801, USA, California, California

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Waxmaid

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About Waxmaid

Waxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.

Waxmaid (waxmaidstore.com) has 210 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: waxmaidstore.com
Website: waxmaidstore.com
Category: Smoking & Tobacco
Location: California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Waxmaid reviews

Showing 57 reviews with 1 star · Clear filters

Timur Y.
Dec 17, 2021
I still haven't received my order
I still haven't received my order. I've reached out several times and no one gets back to me. It's been a month already. I'm beginning to think this is a scam website.
Response from WaxmaidDec 21, 2021
Hello, fam, I'm sorry about your feedback. We apologize for delayed shipment.We had adjusted our warehouse in the last month, everything gets well now, your item will be shipped out to you asap, thanks for your support and patience, we will email you after the item is shipped. Waxmaid Service Team
bruce
Dec 15, 2021
Never received my order
Never received my order. No one responds to emails, call or text.
Response from WaxmaidDec 17, 2021
Hello, fam, I'm sorry about your feedback. We apologize for delayed shipment.We had adjusted our warehouse in the last month, everything gets well now, your item will be shipped out to you asap, thanks for your support and patience, we will email you after the item is shipped. Waxmaid Service Team
Nicole S.
Dec 4, 2021
Where is my product
*ugh, yes this is real. I had tried contacting multiple times over this last few weeks. I FINALLY got one response from a woman named Linda and I unfortunately found out that it’s shipping 3 weeks after it was supposed to. Still haven’t gotten it so I am still very unhappy. That’s ridiculous, you asking me if this is real. YES, and it’s just like most of the other reviews I saw after ordering through your company. I have not gotten my item, I haven’t gotten a confirmation of my shipping status. All I’ve gotten is my receipt when I Initially made my purchase a week ago. It says 24 business hour processing and then 2-4 business shipping days. I also tried contacting them to make sure it’s going okay and they haven’t contacted me back. I’m extremely unhappy.
Response from WaxmaidDec 13, 2021
Hello, fam, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
Kaylyn R.
Dec 4, 2021
You sent the wrong color and will not…
You sent the wrong color and will not reply to any of my emails.
Response from WaxmaidDec 13, 2021
Hello, fam, I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
Christopher G.
Nov 26, 2021
Where is my order?
I have not received my order and have tried to contact waxmaid twice and have heard nothing so far.
Response from WaxmaidNov 29, 2021
Hello, fam, I'm sorry about your feedback. We have adjusted our warehouse in the last month, that's why your item haven't been shipped, but everything will be ok in these days, your item will be shipped out to you asap, thanks for your support and patience, we will email you after the item is shipped, besides, please send email to [email protected], we will get back to you asap. Waxmaid Service Team
Zac
Nov 23, 2021
SCAM!!!
SCAM!!!! I placed order on November 2nd, they finally told me my order was out of stock, when I ordered it said they had 70 in stock. THEY MADE ME WAIT 21 DAYS BEFORE TELLING ME THEY DIDNT HAVE IT, CRAZY
Response from WaxmaidNov 24, 2021
Hello, fam, I'm sorry about your feedback. We have adjusted our warehouse in the last month, that's why your item haven't been shipped, but everything will be ok in these days, your item will be shipped out to you asap, thanks for your support and patience, we will email you after the item is shipped, besides, please send email to [email protected], we will get back to you asap. Waxmaid Service Team
Robert B.
Nov 19, 2021
Placed order 10/30/21 it is now…Ripped Off
Placed order 10/30/21 it is now 11/19/21 and I have received nothing. Took my money and and sent nothing. Have tried to call Waxmaid and get a recording. I have been ripped off by these people. Think twice about ordering here and read the reviews about all of the people just like me that have placed orders and never got anything. Calling PayPal now to help get my refund.
Response from WaxmaidNov 22, 2021
Hello, fam, I'm sorry about your feedback. Due to excessive orders during holidays, delivery will delay about 5-9 days from now on, your item will be shipped out to you asap, thanks for your support and patience, we will email you after the item is shipped, besides, please send email to [email protected], we will get back to you asap. Waxmaid Service Team
John W.
Nov 17, 2021
ONLY RECEIVED ONE ITEM OUT OF 4 THAT I…
ONLY RECEIVED ONE ITEM OUT OF 4 THAT I ORDERED AND THAT ITEM BROKE UPON FIRST USE. I HAVE NOT RECEIVED A RESPONSE FROM SELLER. WILL NOT PURCHASE FROM THIS SELLER AGAIN AND WOULD ADVISE OTHERS NOT TOO EITHER
Response from WaxmaidNov 22, 2021
Hello, fam, I'm sorry about your feedback. We aplogize for delayed shipment. Due to excessive orders during holidays, delivery will delay about 5-9 days from now on, your item will be shipped out to you asap, thanks for your support and patience, we will email you after the item is shipped, besides, please send email to [email protected], we will get back to you asap. Waxmaid Service Team

WaxmaidReviews of waxmaidstore.com

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About Waxmaid

About these reviews

More in Smoking & Tobacco, California

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I still haven't received my order

Never received my order

Where is my product

You sent the wrong color and will not…

Where is my order?

SCAM!!!

Placed order 10/30/21 it is now…Ripped Off

ONLY RECEIVED ONE ITEM OUT OF 4 THAT I…