WawaReviews of wawa.com

Only wish there were a ZERO STARS option! Have spent over an hr trying to reach a LIVE PERSON, but a robotic system is all I can get. WAWA's online statements NEVER tally up to what they should be -- and their website navigation is probably the worst in the industry. Simple searches are made as complicated as can be. My WAWA credit card has been cut into tiny pieces...and I had joy doing so!

I ordered deliveries for a 12 count of K cups so I can make my own coffee here at my home. Whomever they have delivering these things sent me a 12 ounce cup of coffee. So I called the one 800 number and they are no help. What is the answering service for if they cannot accommodate those who have been delivered the wrong product?. zero stars if I could. I spoke to somebody who thought they were being a smart Alec saying their name spelled, HONEY. Because I referred to her as a hun. Never ever will. I give my money to this delivery service again for Wawa. Rude incompetent and inexperienced drivers.

Used to order several times per week but got tired of cold food and delivery orders being wrong. Last time I ordered received a message from delivery driver telling me they were out of what I ordered and that is the last thing I heard contacted Wawas several times for a refund just to get a bullshit apology and to contact another department. Will never order from them again and will never spend another dollar at any of their stores

I went to the one on 1st street in Bradenton, FL, the store was very clean, and the staff was super friendly, The Gm was there in the Deli making food and came out to help me order my food, Ali was her name very helpful and very nice. Best Wawa experience I have had in a while. Yummy food too

I would be hard pressed to ever again walk into a Wawa. For years, I was a fan, becoming one of their first rewards members. I regularly purchased gasoline, food, beverages and Wawa gift cards.... many gift cards. In recent years, Wawa made changes... Not for the better. Wawa changed their rewards program, giving less and less as the prices on their sandwiches, etc went up and up. Often times, I never received credit for my hoagie purchases, even though the cashiers scanned my card. Most of the time, I had thrown the receipt away. When I remembered to save the receipt, I called their corporate number to give them the info, only to be treated like my call wasn't important. After Wawa installed the automatic change machines connected to the cash register, I was shorted as much as 40 cents on several visits. The final straw was this past week. Wawa sent out an e-mail on Dec 11th 2024 stating that any Wawa gift certificates over $75, purchased by a certain date would ship out for free with the code FREESHIP. Since I planned on purchasing a $100 gift certificate, I wanted to take advantage of their offer. There were issues with the Wawa site. It refused my credit card numerous times, resulting in my credit card company freezing my card. I called Wawa customer service who transferred me to Halo Branded Solutions, the company that handles Wawa offers. As it wasn't resolved with that call, the Halo rep said that she would call me the following day, which she did. The next morning, she told me that their system was down and that she would call me later that day, which she did. It still refused my credit card, even after I got the freeze removed. She offered to try my other credit card and it went through. During our numerous conversations, I had expressed to her that the only reason I called was because I wanted to take advantage of the free shipping on their gift cards. I gave her the recipient's name (which was misspelled on their e-mailed receipt) along with my info. Later that day, I saw a charge on my credit card for $107.18. I called and spoke with a different rep, explaining that there shouldn't be a shipping charge. Her ready answer was that the bill initially shows the shipping charge, however it would be removed when the gc ships out. Shortly after we hung up, she called me back stating that she was told that unless I get a "virtual" number (rather than an actual card), there would be a shipping charge. I didn't want a virtual number, as they easily get misplaced. I told her to cancel the order. Shortly thereafter, I received an email from Wawa stating that my order had been cancelled and that my payment was refunded. 3 days later, in checking my credit card online, I saw that the $107.18 was posted to my credit card. I immediately called my credit card company to dispute the charge. Thanks, Wawa. The e-mail you sent out is misleading, your website malfunctions and your help is less than impressive.

Terrible I've emailed them twice about a rewards sale that none of there employees have a clue how it works and it costed me over 80 dollars and you think they would maybe try to make It right for an everyday customer... Nope two emails and they basically told me I'm hit and they did nothing unreal

Wawa Fleet Card CHANGED my card type! I signed up for the card as a fleet credit card, meaning there can be a balance that carries over. I did not use the card for several years and then used it and it had been changed to a charge card, meaning your balance is due in full each billing cycle/month. This is fraud! They lied to me and said that they do not have Fleet Credit Cards (Michelle stated this, and clearly they do have Fleet Credit Cards). They do. They lied and said that I never signed up for the credit card. Which I did sign up for the credit card in 2021. Ray Wormwood confirmed that there are 2 different applications (the one that he can issue is different from the one I signed up for. When speaking to Michelle, she confirmed that there is no information on their end that they could see on my account. Ray magically finds info...that is not accurate as to my account sign up type). The Terms and Conditions of my credit card was changed to a charge card...without my consent. The company gaslights their business clients. They lied on me and my business more than once, and will do the same to yours. I even stated that my account could have been altered due to inactivity, but that was not the case. It was changed without my consent and when I noticed and immediately inquired about it, I was lied to, lied on and the bait and switch confirmed by the fact that they have 2 different applications (one that can be emailed by the Sales Department and the one that you get at the pump) and that their processes are not succinct across the company, as one agent told me that they can "make your account into revolving" (which is the type of account I signed up for already), and then I was told that one has to close the current account and then apply for a new revolving (that they already had). It is becoming a trend to bait and switch small business owners, so just know before you do business with Wawa and other companies.

I have the Yuka app which checks ingredients and I always get bacon egg and cheese sizzle and it’s atrocious is like nine hazardous ingredients in the sandwich