raj K.
""""""The WORST company"""" to work…
""""""The WORST company"""" to work with.. they the worst.. they cook up end to end by quoting very low, later saying driver not available and finally hijacking prices to ship with the same driver who was initially supposed to take for low. If you want piece of mind, you wont go with this company. Initial quote was $1100 and finally they charged $2100 to ship the car. Response to the manager Trevor: it’s hopeless to hear from your company that “we can’t ship your car” 12 hours before my flight takeoff, that’s absolutely unacceptable especially with my new born in hand. I was on calls all day with your company while working on moving my stuff. It was the WORST experncw of my life. You guys never offered any refund instead just blamed the driver backingout..if the driver backs out,you should help fine replacement and not say "we cannot ship" 12 hours before customer flying out, leaving me with no option than to pay twice the quoted$$$ It’s not just my review, most of the reviews you read have similar issues, first they they quote really cheap (which itself is a red flag), then driver details aren’t shared until asked, then driver meets with an accident or police incident or some cooked up story and finally they offer some other driver at double the initially quoted price.. all this SCAM is to just game the customers and get their $$$$$$ they don’t give a DAMN about customers and their experience “BEWARE OF THIS SCAM COMPANY, PLZ READ ALL REVIEWS ON YELP, REDDIT, GOOGLE.. U WILL KNOW THE REALITY OF THIS COMPANY””
Response from Wavex Logistics LLCAug 10, 2026
We’re very sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience caused. Wavex Logistics does not intentionally increase prices or use bait-and-switch tactics. As an auto transport broker, we work with independent licensed carriers, and unfortunately carrier availability and market rates can sometimes change, especially if an originally assigned driver cancels or becomes unavailable. However, we completely understand how frustrating this can feel from a customer’s perspective when the replacement price is significantly higher than the original quote. Most importantly, customer satisfaction is our priority. If you are not satisfied at any point during the process, we are happy to provide an immediate refund of your payment. If there has been any delay or misunderstanding regarding your refund, we sincerely apologize. Please call or text me directly at (217) 336-8346 with your order information. I will personally review your case and make sure the matter is resolved as quickly as possible. We appreciate your feedback and would genuinely like the opportunity to make this right. Trevor Smith Manager Wavex Logistics