Wavex Logistics LLCReviews of wavexlogistics.com

He showed up did his job safely. And made it to his destination on time. I would highly recommend this Gentleman.

Good communication

Catherine was great and very helpful. Communication was good and paid the price I was quoted. Would recommend Catherine.

Used their service and it was a big mistake, told me that transportation will cost $550 and it ended up $1050. Communication was super bad, iI didn't know where my car is for 2 days. Nightmare

I recently use this company for a car pick up and delivery and Peter James was amazing. Everything went smooth and my car arrived in 2 days. I will be definitely using them again and would recommend them for any car transport. CW

Based on my experience, I completely lost trust in this company and seriously question whether it operates like a legitimate auto-transport business. I was quoted approximately **$750**, paid about **$160 upfront**, and my car was never picked up. Afterward, the price suddenly increased to approximately **$1,300–$1,500**. When I requested my money back, one of their representatives told me that **a refund was not possible**. Only after I told them I was considering legal action did they offer me **$75 as a “gesture of goodwill.”** Even more concerning, I then received **multiple messages asking me to remove my Trustpilot review if I wanted my money back**. I have evidence of these communications. Now their manager has publicly responded saying they always provide an immediate refund when a customer is unhappy. That is simply **not consistent with what their own team told me privately**. The most disturbing part was that Wavex gave me a phone number supposedly belonging to the “driver” and told me that driver had been in an accident. Later, I called the same number from another phone, and the person answered identifying themselves as **Wavex Logistics**. I also investigated their listed address and found what appears to be a **residential property rather than an obvious logistics company or commercial office**. Ultimately, they did not voluntarily return my money. I had to **dispute the charge with my credit card company** to recover it. Asking a customer to remove a negative review in exchange for returning their money is not something I consider trustworthy. Based on everything that happened, I strongly recommend that consumers **avoid Wavex Logistics and be extremely careful before sending them any money.**

I had an unforgettable experience working Wavex Logistics. Their representative Harry Thompson deserves a platinum recognition for his dedication to exceeding customers' expectations. My delivery was on time and the driver, Keshawn Collins was also exceptional. Thank you, guys!!!

Wavex logistics helpful with transporting my vehicle from Texas to Kentucky. Phrilli Ron went beyond her duties to help me with keeping in contact with the driver as to where they were and what time the vehicle . But unfortunately the driver had problems with their vehicle so my delivery was for Wednesday but did not make it to me till Friday driver was difficult to deal with trying to charge me more money but Phrilli Ron got that straightened out for me when he arrived he dropped this vehicle in the wrong house down the Road man had to go go back and move it and do my driveway then was antsy and wanted to put it back on his truck because he wanted more money I do not recommend the driver but far as everyone else they were very polite and worked with me until the end very helpful people. The vehicle was very special to me it belong to my late father so when it arrived I was very emotional and the driver somehow that word from his supervisor hey charge me the right amount that we had agreed upon then he hopped in his truck and was gone.