Michael R.
Great price
Great price, fast Shipping, excellent experience, thank you, Mike

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WatchWarehouse.com (watchwarehouse.com) has 497 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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497 approved reviews, newest moderated first
Michael R.
Great price, fast Shipping, excellent experience, thank you, Mike
Nacho
Good customer service, fast shipping, would but from watch warehouse again.
Michael McDonald M.
I ordered a watch on Wednesday 05/14/25. I wanted to go through pay-pal and I wanted to pay 6 months same as cash but pay-pal didn't want to do that they wanted me to pay interest so they offered a credit card. So I said yes thinking I will just pay it off in a couple months anyway. Everything went through and I even got a tracking number (paid extra for 1 day shipping). This morning I get to work and look at my emails and the email from them said "declined". Now they already have THE APPROX. 9 GRAND, IT WENT THROUGH IMMEDIATELY. They gave me no explanation, just said declined. They had my money in their hands and they declined to send the watch I bought. Sent a refund!!! They will not respond and answer why. Now I'm sure they will come on here with some lame excuse because I have forced them to respond by letting you guys know what they did. I tried to get in touch with them but its like I'm blocked, no way in. I don't understand stupidity like this. They had my phone number, and should have called if they had a problem. They had my money in their hands! I'm not angry in the least, shocked maybe, but not angry. I'm insulted, like my little 8.5 or 9 grand isn't good enough. But that's just it, they don't have the nerve to talk to me about it. I don't trust them at all at this point. Good luck to you if you deal with them. I personally think they didn't even have that watch, And since I used paypal they couldn't get away with ripping me off. I think they are a scam. I'm going to tell my story everywhere I can find a place to warn folks. I've never charged back on that card I just got it. I buy online all the time with no problem. never charged back anything legit. But I knew you would answer on her like a coward. I've already got a nicer looking watch on the way and I will post about you every where I can. It is a blessing that sale didn't go through. Blame it on an insurance company, that's rich.
Response from WatchWarehouse.comMay 15, 2025
Michael, We have a credit insurance company that approves orders as they come in. Your order was declined by our insurance company because you have a history of chargebacks on your card and fraudulent orders associated with your email. Because of this, your order was declined and refunded. When your order was declined, we attempted to call you two times yesterday to the number provided and you did not answer. We then cancelled and refunded the order and sent you an email. You were refunded the same day you placed your order, YESTERDAY, and we made multiple attempts to contact you by phone and also sent you an email as you mentioned above. We are more than happy to speak with you, that's why we called and emailed you. Our business hours are 9AM to 4PM Monday through Friday. We answer every phone call during business hours, all you need to do is call us or write us an email and we're glad to discuss this with you further.
JJ
Great selection. The filtering allowed it easy to find what I was looking for in my price range. TREMENDOUSLY FAST processing and shipping. Will use again
John Y.
The watch I've purchased was so great with reasonable price. With their professional knowledge and communication(s) plus instruction(s) I could order the watch and received it quickly and easily. Also their after sales service was very good with quick actions with prompt email response(s).
pete S.
Next day delivery and awesome watch!
Response from WatchWarehouse.comMay 14, 2025
Thank you for your business! Enjoy your new timepiece
tdog
Called with questions about a exchange and they were extremely helpful, totally fixed my issue. They're very customer oriented.
Response from WatchWarehouse.comMay 14, 2025
Glad to hear you had a great experience, thanks so much for writing a review and let us know if you have any questions or concerns in the future - we're here to help!
Slim M.
Thank you to the team for coordinating to exchange my gift for a different watch. Shout out to Ms. Jerica who made it all happen. Love my new Longines!
Response from WatchWarehouse.comMay 12, 2025
Hello! Glad everything worked out, thank you for your business