Katarina M.
The strap broke immediately the first…
The strap broke immediately the first time I put it on. The warranty is not signed by the seller so it’s invalid. Altogether this doesn’t seem like a legitimate business.

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WatchWarehouse.com (watchwarehouse.com) has 497 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jewelry & Watches · Fresno, California
Excellent

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Showing 14 reviews with 1 star · Clear filters
Katarina M.
The strap broke immediately the first time I put it on. The warranty is not signed by the seller so it’s invalid. Altogether this doesn’t seem like a legitimate business.
Chris
not delivered
Michael G.
Poor checkout never received item.
Michael McDonald M.
I ordered a watch on Wednesday 05/14/25. I wanted to go through pay-pal and I wanted to pay 6 months same as cash but pay-pal didn't want to do that they wanted me to pay interest so they offered a credit card. So I said yes thinking I will just pay it off in a couple months anyway. Everything went through and I even got a tracking number (paid extra for 1 day shipping). This morning I get to work and look at my emails and the email from them said "declined". Now they already have THE APPROX. 9 GRAND, IT WENT THROUGH IMMEDIATELY. They gave me no explanation, just said declined. They had my money in their hands and they declined to send the watch I bought. Sent a refund!!! They will not respond and answer why. Now I'm sure they will come on here with some lame excuse because I have forced them to respond by letting you guys know what they did. I tried to get in touch with them but its like I'm blocked, no way in. I don't understand stupidity like this. They had my phone number, and should have called if they had a problem. They had my money in their hands! I'm not angry in the least, shocked maybe, but not angry. I'm insulted, like my little 8.5 or 9 grand isn't good enough. But that's just it, they don't have the nerve to talk to me about it. I don't trust them at all at this point. Good luck to you if you deal with them. I personally think they didn't even have that watch, And since I used paypal they couldn't get away with ripping me off. I think they are a scam. I'm going to tell my story everywhere I can find a place to warn folks. I've never charged back on that card I just got it. I buy online all the time with no problem. never charged back anything legit. But I knew you would answer on her like a coward. I've already got a nicer looking watch on the way and I will post about you every where I can. It is a blessing that sale didn't go through. Blame it on an insurance company, that's rich.
Response from WatchWarehouse.comMay 15, 2025
Michael, We have a credit insurance company that approves orders as they come in. Your order was declined by our insurance company because you have a history of chargebacks on your card and fraudulent orders associated with your email. Because of this, your order was declined and refunded. When your order was declined, we attempted to call you two times yesterday to the number provided and you did not answer. We then cancelled and refunded the order and sent you an email. You were refunded the same day you placed your order, YESTERDAY, and we made multiple attempts to contact you by phone and also sent you an email as you mentioned above. We are more than happy to speak with you, that's why we called and emailed you. Our business hours are 9AM to 4PM Monday through Friday. We answer every phone call during business hours, all you need to do is call us or write us an email and we're glad to discuss this with you further.
customer
I ordered an item this pastWednesday afternoon. I ordered it primarily because of the two day (weekday) free shipping. It is now Sunday and FedEx site indicates that it has been received and labeled. BUT NOT YET SHIPPED.
Martin A.
Disappointed I bought a Longines watch as a gift for my wife. Less than a month into using it, the watch stopped working properly. I sent it back for repair, and after multiple attempts to get an update on the issue or a timeline, I received no clear answers. They initially promised a repair within 2 weeks. Two months later, the watch was finally returned — and unbelievably, it still wasn't working right out of the box. I called again, and they promised to replace the movement and send it back within a week. I made it very clear that I was flying out of the country and couldn't wait any longer. Today is the promised day — no watch, no call, no email. Total silence. Save your time, money, and frustration — don't risk it.
Roni L.
THIS WEBSITE IS A SCAM!!!!!!!!!!!!!
Response from WatchWarehouse.comJan 10, 2025
We have no orders under this name that we are able to locate. We are most certainly not a scam, and we provide 100% authentic watches, pens, and accessories at exceptional discounts, with original packaging and paperwork included.
Freddy M.
Bad pagar Purchase
Response from WatchWarehouse.comNov 15, 2024
This purchase was declined by our insurance and credit processing company, and this customers money was refunded. We never did any business with this customer and Trustpilot refuses to delete the review.