Watch RapportReviews of watchrapport.com

They are fake and take your money and earn interest on it

Scam company. They said they cancelled the order over 2 weeks ago and never refunded the money. I am disputing the charges with my credit card company..

Watch Rapport is an unscrupulous and fraudulent company. On December 10, 2022 I paid a full deposit for a pre-ordered Rolex watch using my credit card. I was told that a cancellation fee of 3.5% applies to pre-orders canceled within 45-days from the original paid order date. I therefore waited 45 days and on January 24, 2023 had not received my watch. I canceled my order and requested a refund from Christian Yonson. I was told it would take Watch Rapport 5 business days to process the refund and another 15 business days to see it in my bank. February 20th, 2023, 20 business days later, I had not received my money. I called Watch Rapport and was put in touch with a man with a raspy voice who gives me another email address to contact Alana and when I ask what his name is, he gets upset, uses a swear word and hangs up the phone on me. I later receive an email from Watch Rapport that my refund is in transit. I’m provided with transaction numbers from Christian Yonson that I provide to my bank. Although my bank does not know what to do with these numbers. February 28th, 2023, 35 days later I still do not have my refund and I inform watch rapport that I will proceed with contacting the police, credit card fraud department and my attorney. I’m told that same day by Glenn Intong that my refund was canceled and refunded on February 22nd and that I would have to wait another 15 business days for me to receive my money in my account. On March 1st, my bank informs me that there are no transactions for a refund submitted to them. On March 2nd, I received an email from Stripe.com who is the credit card merchant for watch rapport informing me that a refund request was not received by them and they advised me to contact my credit card company to file a dispute. On March 2nd, I file a dispute with my bank and on March 10th, I filed a police report. In total, it took three months to get a refund of my deposit from my credit card company only after getting the authorities involved. Watch Rapport never refunded my deposit back.

This site copies my listings from Chrono24 and other websites. I've NEVER dealt with them and I never will. They rip photos from other sites and post them on their own website. #ScamAlert

This company is a sham. They copy the listings of other, legitimate watch resellers, and they collect your money up-front. Then, after holding your funds for 4-6 weeks, they inform you that they can't fulfill your order, and that you will receive a full refund in 15 business days. But the refund never comes on its own. You have to actually call after the 15 business day waiting period, and then they open an "escalation ticket", which is just another excuse to keep your money as long as possible. The entire business is a scam designed to earn money off the interest float they enjoy until you scream loud enough, threaten a lawsuit, or formally dispute the original charge with your credit card company. Don't fall for their ridiculous star rating. The positive reviews are from profiles that are obviously fake accounts. If you filter the reviews to only show "verified purchasers", you'll their true 1-star rating. Run, as fast as you can, away from this "business".

Overall a good experience with WatchRapport.com. They came recommended by my boss that had purchased from them before. I found a Tudor Pelagos priced incredibly well with an additional 10% off. I purchased 08/01/23 with an ETA of 08/31/23. The watch arrived a week early and in perfect, as presented, condition. Their customer service was helpful along the way and I will definitely purchase from them again.

I was consulted by telephone and my issues was discussed at great length. Some of the issues was resolved immediately satisfactory and the outstanding service that I requested is in working progress.I'm happy to proceed with further work in the future .when I receive a competitive quote .

Got a great deal on a watch I had been looking for. I wasn't in a rush to receive and was therefore not turned off by the estimated delivery date of a month, (it was actually a week or so later). My one complaint was that I was given no advance notice of the shipping. A notice came the day the package was to be delivered, which meant I could not have it held at a local fedex branch and instead I had a very expensive watch sitting in a small box on my porch for a good chunk of the day while I was at work. Very stressful. Once the box was opened, I was pleased with the watch and all the box, papers and warranty card were present. Overall very happy with the purchase.