Lisa A.
The customer service is basically non…
The customer service is basically non existent. You can only contact them through email and when you do chances are it’s weeks before you hear back, if you even do. There was a couple of times I did get a response after several days, but that was far & few in between. We had so much trouble with the programming pausing, going off, and going to an error screen. There were times where I had to restart every few minutes. It was very frustrating. It became a daily problem…actually several times a day. When I contacted them they were no help. They wanted me to access it on a different device (once they finally responded). I wanted to watch on my tv not another device. Finally decided to change to another streaming device. Much happier.


