WatchMaxx.comReviews of watchmaxx.com

Very good customer service. Excellent prices somehow. Watch was new with protective plastics. Appears to check out as genuine item. Would have been nice to have the NFT card for the watch.

I ordered a watch band for a 19mm Tag Heuer. Paid, and then they shipped flawlessly. IT arrived, and I said that the band was 20mm and had a different serial number on the clasp than then band that I ordered. They provided a RA number, and asked that I send them a photo. I said I was willing to exchange for the correct band, or they could refund if they didn't have the band in the size I actually ordered. They just processed a refund and charged me for shipping and restocking fee. Poor practice given they sold me something I didn't order in the first place. UPDATE: Despite engaging BBB, and further contact, they are completely inflexible and unwilling to refund my full amount despite their failure to deliver what was ordered. Lousy customer service from a company with lousy practices, and refusing to accept responsibility for their own mistakes.

Sent them 2 emails but ZERO communication from this company. Non working watch was received and customer service wants me to take it to the jeweler and get the battery replaced? WHY? Even if they are willing to pay for the battery, shouldn't they be checking to see if the watch is working before shipping? Why should we inconvenience ourselves for their incompetence? To top it off, they want a restocking fee and will NOT pay the shipping cost. Horrible business policy.

WatchMaxx offered great service at a very competitive price. They kept me informed of the status of my order.

Box arrived damaged. Instruction manual in Italian. Scratches on casing. Bezel on a $4,000 watch will not turn. Customer service closed during indicated business hours. Unbelievable

Great quality, fast delivery.

It was a pleasure dealing with WatchMaxx. I've been burned (kind of) when ordering online from others but WatchMaxx has been great ...and I love my new Tissot

They had exactly what I was looking for at a very reasonable price. However I placed the order while on a cruise and trying to authorize the payment proved very difficult since I could not receive text messages. WatchMaxx was very patient and held my order as placed until I got to port making contact with all of the necessary companies easier.