Zee S.
The order is well received
The order is well received. The duty was bit higher tho, but however it's a Brand New watch and well delivered. Totally legit and fast service. Thank you team watchmaxx.

WatchMaxx.com is a family-owned business with over 20 years of experience as a luxury watch retailer. WatchMaxx has been selling investment-quality timepieces online since 2004. Today, WatchMaxx is trusted as one of the best luxury watch sellers for delivering authenticity, quality, and trusted service. Customers turn to WatchMaxx for the best balance of affordability, authenticity, and quality in luxury watches. Our shipping is fast, reliable, and trusted by buyers around the globe. WatchMaxx offers genuine Swiss watches backed by thousands of verified customer reviews, and is trusted as one of the best names for authenticity and luxury watch expertise.
WatchMaxx.com (watchmaxx.com) has 698 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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698 approved reviews, newest moderated first
Zee S.
The order is well received. The duty was bit higher tho, but however it's a Brand New watch and well delivered. Totally legit and fast service. Thank you team watchmaxx.
Jagan M.
I got the best price and fast delivery for a Hamilton Khaki Field Automatic black leather watch, which was more expensive at Jomashop at that time
Ense
Great price, fast shipment. Only recommendation is that wrist size info wasn’t something I saw as an input requirement until after I purchased. By the time I downloaded the ruler and was ready to provide my wrist size, the watch had already shipped. So, the leather band I received is a little larger than what I would have preferred.
Masoud V.
Stay away from this company and extra charges! The company takes advantage of returning the watch even if you send it back untouched. They charged me for their shipping and ridiculous re-stocking of US$70! Also, I paid duty taxes and handling fees to UPS of $350+ in Canada and a shipping fee for returning the watch to them. They are ripping you off.
Cesar V.
SCAM. My experience has been a disaster. It took them 30 days to ship the package... which never arrived. When I complained, they told me it would take 20 days for an internal investigation. I’m still without a watch, without my money, and without answers. It’s the closest thing to a scam.
mohammed S.
i ordered a watch form them i received a ups package but there was no watch in the box only a fake rolex box with no card or a serial number so my lawyer will be writing to the prosecutor and the Fedreal Trade commission.
Mike
Great watch, fast delivery and good service.
Jeffrey B.
Purchased a Tag watch. Fair price for a gray market watch. I had it for a month, pulled the crown out to adjust time and it broke. I emailed them, the crown is not covered under their warranty. They offered to fix it for free using non OEM parts. I agreed to have them fix it, they said 3 months. It has now been 5 months and I have not got the watch back. I have emailed them, and have got the same reply, your watch is still being repaired with no time frame as to when I will see it. Honestly, I saved 1k off the dealer price, I should have just paid for retail and I would have avoided this. This has been an awful experience and Customer service is awful as well
Response from WatchMaxx.comJan 20, 2025
We sincerely apologize for the extended delay in completing the repair of your watch. Our goal is always to ensure that every timepiece we handle is returned in perfect working condition. During the repair process, our dealer repairing the watch identified an additional issue with the piece that required further attention. This unexpected complication extended the timeline beyond what we initially anticipated. Please rest assured that we are actively working with our dealer to resolve the matter as quickly as possible without compromising the quality of the repair.