BANU A.
Service is good
Item received in good condition and on time. Good customer service.

Watches of America Provides an extensive list of watches for you to choose from at unbelievably low rates. We take pride in our sourcing efforts to bring these watches at affordable prices and fast shipping to and from within the USA. All Watches are 100% guaranteed to be authentic.
Watches of America (watchesofamerica.com) has 120 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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BANU A.
Item received in good condition and on time. Good customer service.
John S.
Do not buy watches from these dirt bags. They are selling fake watches. When you call them out on the authenticity of the watch, they completely ignore you.I even sent them pics proving it is fake. Nixon 51-30
P.T
Worst customet service ever!!
Nabil B.
i bought a watch from them and when i received it, it didn’t meet my expectations so as a normal person i wanted to return it but reaching them was literally impossible. They’re confusing and don’t even know how to handle their customer service. It was basically impossible to even make a return. I don’t advise y’all to buy from here except if you want to be disappointed. Their prices are just made to attract customers. Also if you really want to buy from here, be ready you’re gonna be paying duty fees.
Vasy
Ordered a mystery MEN watch, emphasis on men, I received a ladies gold watch. Completely disappointed , as it was bought for a gift ... imagine the surprise when he unpacked it ...
M Q.
I honestly had a horrible experience with this company. I placed an order for 3 watches and requested to price match one of them, they did not honor it because they said I already used a coupon but they never mentioned that on the website! They offered me a 10% off the total order instead since they’re not able to price match and then I requested to swap to watch along with the 10% off that they offered and that took a really long time (about two weeks) just to figure out my order! They said they will give me a store credit back for the difference but I would not like store credit and mentioned the money back to the original payment method, eventually they were able to agree to that. However, they said they would ship out the watches with a new tracking number, but it’s been a a couple business days and no reply they’re just leaving me on read! NO response to email anymore & very delayed response on their WhatsApp customer service. Now Im on the urge to take legal action! There’s a lot of patience for me to bear since fraud is on the rise I will update if any changes. They have provided me a new tracking number once it arrives I will update the review. Update: I eventually received the watches, 2 watch boxes were bent but that’s fine at this point; possibly due to shipping but watches were packaged safely. They also did provide me with the difference refund. Thank you
Response from Watches of AmericaAug 21, 2023
Hi Mustafa, I am very sorry to hear about your experience with us and I apologize for the inconvenience you've faced. This definitely doesn't align with the level of service we provide and it's disappointing to know that you had issues with our pricing and communication. Firstly, I would like to address the pricing issue. I know how important it is to have clear information on discounts and coupon codes. However it sounds like there was a misunderstanding, and I'm sorry for any confusion caused. We've refunded the 10% back to your account. As for the shipping issue you mentioned; we encountered an unexpected internal issue with one of our logistics partners, which caused a delay in the processing and tracking of your order. We took immediate action to rectify this situation. On August 15th, we resent your package and provided you with a new tracking link via your email and WhatsApp. You should be receiving your order very soon. Your feedback is important and valuable to us. While this experience was far from ideal, I assure you that we're committed to learning from it and enhancing our services moving forward. I really do hope you edit your review once you receive your package and I am sure you will absolutely love the Fossil watches you ordered from us :) Regards, Salma
Nicolas Y.
They’re scammers, the company was in Wyoming and is closed by the government by scammers. The company is not active, they don't have an office, they don't have a phone number and they sell fake products.
Response from Watches of AmericaJul 5, 2023
Hi Nicolas, we must clarify that your review contains misleading information. We are a legitimate company, actively operating and complying with all laws. We take product authenticity seriously and only sell genuine products from authorized suppliers. We were unable to locate your order in our system, which raises questions about the accuracy of your claims. We kindly request that you provide specific order details so we can address your concerns appropriately. We take reviews seriously and appreciate your feedback, but it is crucial to ensure information provided is accurate. Please reach out to our customer support with the necessary order information. Thank you for your understanding.
Mike
Never again. They suck with customer service and response time. I got a watch for christmas that fell apart...returned it in less than 30 days and they keep askin me dumb ass questiobs because they are scared to open the damn box i sent it back in that has the original box in it. No contact info but a damn email. What kind of business is this. NEVER AGAIN.
Response from Watches of AmericaFeb 13, 2023
Hi again Crystal, we are very sorry regarding your experience. We have already sorted this out and sent you the replacement. Please reconsider your review whenever possible. We're more than happy to offer you a special discount to make up for this inconvenience. Thank you Crystal