Watches of America Reviews | Read Customer Reviews of watchesofamerica.com

Watches of America Reviews | Read Customer Reviews of watchesofamerica.com

Watches of America reviews

120 approved reviews, newest moderated first

Jon Henri M.
Aug 19, 2024
I like the style and interchangeable…
I like the style and interchangeable concept of the bands… But both bands have deteriorated too rapidly to be able to wear them often or at all. Noxbridge is almost unresponsive to recognizing the fact that these vegan bands are so fragile. They offered a $20 discount to replace them, but after three months these bands shouldn’t have cracked so easily.
Response from Watches of AmericaFeb 8, 2025
Thank you for your honest feedback. We’re glad to hear you appreciate the style and interchangeable design of our watches, but we’re truly sorry that the bands did not meet your expectations. Quality and durability are extremely important to us, and we regret that your experience fell short. We understand your frustration regarding the wear of the vegan bands and your concerns about their longevity. Your feedback has been shared with our product team as we continuously work to improve our materials. Your feedback helps us improve, and we truly appreciate you sharing your experience. Watches of America Team
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Timothy G.
Aug 17, 2024
Tim time
Always have a good selection. Prices are good. Delivery is always a good experience
Response from Watches of AmericaFeb 8, 2025
Thank you for your kind words! We're delighted to hear that you enjoy our selection, pricing, and delivery experience. Providing quality products and excellent service is our top priority, and it's wonderful to know we've met your expectations. We truly appreciate your support and look forward to serving you again in the future! If you ever need anything, we’re always here to help. Watches of America Team
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T A.
May 21, 2024
Very good service
Good watch and good service.
Response from Watches of AmericaFeb 8, 2025
Thank you for your kind words! We're thrilled to hear that you’re happy with both your watch and our service. Your satisfaction is our top priority, and it means a lot to us that we could meet your expectations. We truly appreciate your support and look forward to serving you again in the future! Enjoy your timepiece! ⌚✨ Watches of America Team
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sarah L.
May 21, 2024
i was extremely disappointed with the…
i was extremely disappointed with the quality of the watch. the numbers inside the face fell off after two weeks of wearing and the watch band tore after 2 months.
Response from Watches of AmericaFeb 8, 2025
We’re truly sorry to hear about your experience with your watch. This is certainly not the level of quality we strive for, and we completely understand how frustrating this must have been. We take product durability seriously, and your feedback has been shared with our quality control team for review. We’d love the opportunity to make things right for you. Please reach out to our support team at [email protected], and we’ll be happy to assist you with a resolution. Your satisfaction is important to us, and we appreciate you bringing this to our attention. We hope to regain your trust. Watches of America Team
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D. F.
May 21, 2024
Beautiful watch just as pictured on the…
Beautiful watch just as pictured on the website, and the price couldn't be beat by any other site I searched. I was surprised that the watch shipped from Dubai and I live in NC. The shipping was fast and the watch was in a nice sturdy case with all the paperwork. Packaged very well for the long trip. My purchase was a women's Michael Kors watch. I would not hesitate to purchase from Watches of America in the future.
Response from Watches of AmericaFeb 8, 2025
Thank you so much for your wonderful review! We're thrilled to hear that you love your new watch and that it arrived quickly and in perfect condition. We take great care in ensuring our products are well-packaged and delivered efficiently, so it’s fantastic to know you had a great experience. We truly appreciate your trust in Watches of America and are delighted to hear that you’d shop with us again. If you ever need anything, we’re always here to help! Enjoy your beautiful Michael Kors watch! ⌚✨ Watches of America Team
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Ralph P.
Apr 11, 2024
This company is a joke
This company is a joke. They don't respond and now my 30 days is past due for a defective watch. Their return policy is a shady. Don't buy from this company. What an awful experience.
Response from Watches of AmericaFeb 8, 2025
We’re truly sorry to hear about your experience, and we understand how frustrating this must have been for you. Customer satisfaction is extremely important to us, and we regret that we did not meet your expectations in this instance. Regarding our return policy, we strive to keep it as clear and transparent as possible. Our team is always available to assist with any questions or concerns—whether before or after your purchase. Your feedback is invaluable in helping us improve, and we sincerely appreciate you bringing this to our attention. Watches of America Team
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Tony P.
Mar 11, 2024
Fake watches
They promise authentic products. Bought some Nixon watches that were VERY fake. Had a local retailer verify that they are fake. I have emailed this company 3 times in the last month with zero responses. This is a scam website. Don't be a fool like I was. Edit: The reply from them that you see here is absolutely B.S.!!! Here it is a year later and instead of them replying to my email, they write this lie. I eventually took the watches to 2 shops to try and sell them and neither of them would purchase these watches, not even for $20 for all 3. I gave them to a friend's kid.
Response from Watches of AmericaFeb 8, 2025
We take claims like this very seriously, as we are committed to providing only 100% authentic products from trusted sources. We sincerely regret any confusion or frustration regarding your purchase and your attempts to reach us. We also encourage any customer with concerns about product authenticity to contact the manufacturer directly for verification. Our team is always available to address any issues, and we remain committed to transparency and customer satisfaction. We appreciate your feedback and hope to resolve this matter to your satisfaction. Watches of America Team
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ANONYMOUS
Jan 29, 2024
NO RETURNS!
since we are buying online, it is very important to be able to return an item, especially if it wasn't even taken out of the package, since it's hard to tell what they look like on each person.
Response from Watches of AmericaMar 6, 2024
Hi Raizy, I appreciate your insights on the importance of convenient returns. I wanted to revisit our email conversation from last year concerning the exchange request for a watch. Despite our efforts to follow up, it seems we didn't receive your confirmation for the exchange. In our previous communication, we identified the watch for exchange, but without your response, the process couldn't move forward. Regrettably, due to the lack of confirmation on your end, we find it necessary to cancel the exchange request. We understand that circumstances may have changed, and we fully respect any decisions you've made in this regard. Should you have further inquiries or if there's anything else you'd like to discuss, please don't hesitate to reach out. Your understanding is greatly appreciated, and we look forward to the opportunity to continue serving you.
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