Warranty LifeReviews of warrantylife.com

Submitted all documents July 29 for reimbursement. Still have not heard back but I have sent a couple follow up emails. Supposedly was suppose to get reimbursement within 5-7 days. If you tell your customers this is the timeframe, please adhere to your policy. Could not find a phone number to speak with a live person. Bad business practice.

Worse service ever. I only had my phone for a month when I dropped it in the driveway and broke the screen. The company took forever to respond to my email. They have a phone number but it only goes to voicemail. When I asked from information to the supervisor or manager I never recieved it. What a waste of $50 for a worthless screen protector. Even the store I purchased the screen from said it's not worth it.

I broke my screen on my S9 submitted a claim was given a pre-approval for repairs took my phone to the sprint store had them fix it . Paid out of pocket and submitted all appropriate pictures or repairs and receipts. Have both heard anything back since July 17th . As they requested I submitted my PayPal name so I can receive funds and yet to receive anything. So far not happy with the process /turn around time .

Submitted a claim and received the following response: "THE KEY PROGRAM IS IN A TRANSITION PERIOD. WARRANTY LIFE CURRENTLY CANNOT PROCEED WITH YOUR CLAIM. YOU MAY CHOOSE TO FIX YOUR DEVICE, HOWEVER WE CANNOT GUARANTEE REIMBURSEMENT DUE TO A DISAGREEMENT WITH THE MANUFACTURER. SHOULD YOU PROCEED TO FIX YOUR DEVICE WITHOUT AUTHORIZATION, YOUR CLAIM MAY BE DENIED. IF YOU DECIDE TO PROCEED WITH REPAIR, KEEP ALL REPAIR RECORDS FOR SUBMISSION ONCE THE ISSUE HAS BEEN RESOLVED. WE HOPE TO RESOLVE THIS ISSUE SOON AND APOLOGIZE FOR THE DELAY." I really dont care about your dispute with a manufacturer, I paid for a service, and I expect get get what I paid for. They can argue with the manufacturer on their time and dime.

I bought a phone from gazelle with the warranty from warranty life. It eventually turned out to have an unfixable problem with charging. I went through the process. They kept telling me to get my screen fixed and they would reimburse. The screen was not the problem. Finally after at least one month of updates they agreed with the apple tech that it was an unfixable problem and I should send the phone to them for a refund. I returned the phone and they have had it for at least a month according to the tracking, but still no funds. I have updated the ticket a few times with no response whatsoever.

Buyers beware!!! Do not buy this product. I have been trying to get reimbursement for screen protector since March 21 2019. I was denied due to not registering my product. I bought the item in 12/7/18 and registered it on 12/14/18. I sent this company proof of registration of item however they are still denying my claim. This is a game. No customer service number to call and they do not resolve your issue.

Absolutely the worst! This company is garbage, they have a poor customer support system, no phone number to call with questions? Lame! Will never use this company again for anything. I have been waiting on reimbursement for several weeks now. Total bs. Fix yourself please stop ripping off hard working Americans!

A company designed to take advantage of you, made worse by their customer service. I left multiple messages that were never returned, and some that were returned after days. For them to actually cover your phone you have to register your product in their app which has 3 different modules to complete. I completed two of three which of course they were excited about because now they won't cover my cracked screen. After actually getting ahold of someone to see if they would help me out I swear to you they ACTUALLY said "we are not a very customer friendly company, it's more about the contract." Worst experience ever with a company.