Warranty LifeReviews of warrantylife.com

My laptop has 3 USB ports and two of them no longer work. So I contacted Warranty Life and they were prompt with the instructions. Told me to find a repair shop of my choice, get it fixed and the company will reimburse me. So, I went to a shop to get a quote, turns out the whole motherboard needed to be replaced and would have costed 1100.00. Since that was a lot of money, I told Warranty Life about the situation and they said replacing two USB ports shouldn’t cost so much. So I explained to them that the repair shop says the entire motherboard needed to be replaced since the ports are part of the board. Warranty Life then told me they would find their own repair shop and we give me further instruction the next day. It’s been 8 days since and I haven’t heard a single word from them, even though I message them daily to try and get an update. Today, I even tried to call their number, but of course nobody answered. I’m starting to think this company is one big scam.

This is the worst warranty a person can buy I had a Samsung s8 that was damaged so I returned it for warranty and they didn’t fix it instead they gave me a lousy 170 dollars for that phone. I paid way to much to get the coverage and then I had to paid a 50 dollar deductible just to get that lousy 170 dollars!!! That is ridiculous!!!!!! And I’ll never buy anything from you again and so should everyone els!! You are a ripoff!!!

Pitoyable. La reclamation m'est refusé car selon eux je n'ai pas enregistré mon produit dans les 30 jours suivant l'achat. Je l'ai fait dès que j'ai acheté le produit et c'est indiqué clairement sur mon compte. Je ne comprends pas dutout pourquoi quelqu'un devrait faire confiance à cette misérable compagnie.

Completely waste of money. Screen cracked after a month. Will never purchase from this horrible company ever again. **edit to reply - Problem: I attempted to file a claim for a product that was in warranty to get my cell phone fixed after my screen had cracked. Their website stated to submit the required information in a message. I did so. That day I received a very generic response to my request. The company requested that I submit a form with the same information and pictures of the IMEI/ESN#. I did not submit the information because I already submitted the information through their portal and their pictures of their requested items when I registered the product. I did not receive any other communication after 6 months. I then submitted the form to attempt to file the claim and received no further communication. I then waited for another 6 months and sent them a message stating that I have not been told if me attempting to file a claim was processed, waiting for additional information or pictures that I had not sent them, or if my claim had even been started. The only message I have ever received was directions on how to start a claim. I never officially filed a claim by their definition if I was in fact missing claim proof. Then I received a message that my claim was filed in July 2018, and since I did not provide them with pictures within 30 days, my claim was denied.

Very unprofessional company I had to run back to the store that I bought warranty life at more than 3 times. Would have been so much more helpful if the company told me in one detailed email all the steps that included all the information needed for the refund. Not in the 15+ email thread that asked for new information in each email.

Poor after sale customer service. I too found it difficult to find a repairer and due to all the back and forth emails and waiting for replies by the time I found someone it was 1 day over their 30 days and they did not honour the claim. No negotiation, no discussion. Decision was final. Living remote means our services are often delayed or slow but this is discriminatory. Poor form.

Left me AND the phone repair guy hanging for hours because of a computer issue. Had to contact them via email because they didn't pick up any phones. All I got was a snarky response ignoring my question. Luckily the phone guy figured it out 2 days later. This company sucks. They pay WHOLESALE only for the repair parts. So your phone people are not getting paid. This company basically depends on well meaning business owners to repair phones for free.

I bought the iPhone screen protection on November, and I followed the indicated process.....8 month later my iPhone fall from a coffee table which was 20 inches high, and the screen broke down. As I file the claim they came and told me I didn't follow the right process to verify the purchase regardless of sending the invoice, and the right information. Bottom line, the product didn't protect the screen as the claimed, and when I file the claim they didn't step up either to accept the claim. Poor product, bad customer service, and doubtful brand. Of course I will not spend another dollar with these guys.