Warranty LifeReviews of warrantylife.com

I bought a $500 phone from swappa and it started to glitch. I reached out to Warranty Life company and they have been dragging my claim for almost two months. My Screen is damaged due to the LCD Screen and not the actual software. I've sent videos pictures and even had a professional look at it to determine that it was due to phone screen damage. I've done everything to comply with this company and my warranty runs out in Aug....they have yet to resolve issue. All o need is my screen replaced or money back for my phone! I don't know why they are giving me a hard time. They've even asked me to have a UBIFI ' U BREAK IT I FIX IT' employee provide me a diagnostic receipt with how much the cost would be for the repair WITH my IMEI information as well as My phone information & my contact address. I've reported that and they still wanted to know if my phone glitches due to the LCD. How ridiculous is this? I even told them to contact the UBIFI employee to discuss that in fact it is the screen issue not due to software and the Warranty life company ignored my Email for week. I've looked into the agreement contract and no phone number I'd avaliable for this company. I still have a glitches phone and I am unable to get this situation handled by them. Im so angry with this silly company you call Warranty life.......I've never had so much difficulty with an insurance company in my life! Disappointed! I will share on every review I come ACROSS AS OF 3:22pm EST 6/17 the company below had replied....but this is my reply since I cannot reply after their reply. My review still remains the same I will not change it! My email reply to them< Hiya - I've provided the receipt and contact information with how much the repair would cost ... so in this case I did and the issue wasn't solved by your guys..You claim you're proceeding with caution...how ridiculous does that sound when I've told you guys several times the glitches isn't software related? Call the UFIBI employee Jasper and he'll explain to you its the screen. If you cannot fix issue you should just say that instead of being misleading. Have a great day! I even went as far as getting my Software updated and the glitches is still due to the broken screen! WOW IM BAFFLED WITH THIS COMPANY

Know that their "protection plan" really only covers small things. If your phone is to be stolen or lost then they will not cover it. I'm now out over $800 for trying to save a couple of bucks when I could have just insured it through Apple.

I cannot reply to my original post, but how am I supposed to answer your email when I never received ANY? I’ve called, and written MULTIPLE emails. Nothing .

Since the beginning of my saga with Warranty Life it has been like the title of this review. If I could add, maybe more like the spin cycle of a washing machine. First, their app wouldn't work for me, then came the back and forth with emails and sending screenshots ad nauseam. And, still I couldn't get them to do a manual register for the product they allegedly back. Then came the disaster. I broke the glass on my iPad their liquid screen protector was supposed to prevent. I filed a claim but, the problem is, I have an incomplete registration through the app. I had to pay, out of pocket, for the repairs to my screen. At this point, they should award me their maximum coverage just for the aggravation and frustration they caused. Yet, I still believe this will go nowhere and, alas, the saga continues...

Unfortunately, I have still not received any follow up with a claim for a broken phone I submitted a claim for in August. I’m extremely frustrated that I paid over $800 for a phone and opted to pay for the warranty service to protect this phone and as soon as this unforeseen service was needed, NO ONE has reached out to me to get this repaired! Re: [Warranty Life] Re: Repair, I have submitted request since early August, no response - TICKET # (#87788) I have called 888-927-7269, repeatedly left VMs, no returned calls, countless emails to service email they have listed-without follow up for repair. I really need someone to help me get this resolved!

My phone had a software issue outside of my control and it has been a month since I made a claim and I have still not received any compensation. I feel like I'm constantly chasing the company down via email to get anything done and for the most part responses have not been speedy. It would be really helpful if there was a phone number to contact to expedite the process or even if the company took a little more initiative over email to make sure claims were addressed faster. As a college student with all online classes due to the pandemic going a month without a phone has been very difficult as it would be for anyone. I am very unsatisfied with my experience with this company.

I wish I could give ZERO stars. This company is the worst I've dealt with when it comes to warranty repairs. They don't offer any suggestions on where to get your product repaired. And they expect the consumer to pay for the repair then they will supposedly reimburse you. I've never had to deal with this when deaping with other warranty companies. So unless you buy this warranty for a cell phone be ready to pretty much do most of the work yourself. I purchased an electric mini-motocycle and have had to contact the manufacturer myself for troubleshooting tips and had the part shipped to me and I will have to install it myself, even though I had this warranty. I cannot put into words how frustrated, disappointed, and annoyed I am with WARRANTY LIFE. If you buy a product from a distribution company and all they offer is Warranty Life please do yourself a favor and DON'T BUY IT. Better off looking for a 3rd party warranty or just going on and buying what you'll need to troubleshoot and repair electric devices like I'm having too.

Purchased three warranties for three separate devices. My stepdaughter dropped her phone, cracking the screen. When we filed a claim Warrantylife advised us that of all three policies, JUST the one covering her phone wasn't "registered properly" and therefore they wouldn't cover the damage, despite five months remaining on the policy. How very convenient for them. To say nothing of how poor their communications are, forget about getting someone on the phone, there isn't one, and you're lucky to get an email response within a day. Save your money and your blood pressure and shop elsewhere.