Warranty LifeReviews of warrantylife.com

Warranty Life is a scam. Paid for the coverage and they dragged out the process for a month and a half. They said that they could not cover the claim because the Sim card tray serial number did not match the phone. Gazelle, where I purchased the phone stated that they do not track phones by the Sim card tray serial. No company tracks phones by that method. They just won't stand by their coverage.

Trash service. Communication is horrible and the steps for claim is unclear. Website FAQ says the following: What is your diagnostic app used for? Our app is free to download, we need to confirm your device works prior to coverage being activated, the app helps us do that. What happens if I don’t download and register via the app? Your coverage would be activated after 30 days of purchase. FAQ clearly says coverage is activated 30 days after purchase if you don't download and register your device. I emailed a bunch of times to get clarity and got none. Needless to say they denied my claim because I was so confused with the process. I'd rather pay out of pocket than deal with these scammers. Edit: for response... Ok where in my post does it say my device was pre damaged? My point has been proven. Communication is not a strong suit for this company. Fyi my device was not pre damaged, but thanks for assuming!

This company is absolute garbage. DO NOT waste your money on their "coverage". They'll ask for multiple videos and pictures but even when you point out the issue in them they'll say they don't see anything. I'm getting a refund for this garbage and getting coverage through my carrier. I hope this company goes bankrupt. Awful experience. ***Their reply is perfect. Shows how awful they are. The device wasn't damaged prior to the warranty and Gazelle refunded me for my warranty life purchase due to their mishandling***

They are awful. I paid, registered my product, and passed the diagnostic test. These were the steps outlined in their email. When I filed a claim it was immediately denied because they said they have no picture of the screen, which was not asked for. Keep in mind, the diagnostic test specifically tests the screen for functioning. Also, the damage is the UI and the screen is just fine, I told them that and sent a picture but nothing. Total scam, which is why the BBB is investigating these used electronic warranty companies. File a complaint!!

Buyers beware this company avoids paying out claims. Will ask you to take pictures of device in mirror and will say pictures not clear to evade not paying the claim. SquareTrade is a much better service.

You guys gave me like 160 less than what the actual fix price was even though you guys knew that it would cost like 400 dollars because nobody does it for any less.

Admitted they approved my claim but changed their mind after. Using an excuse that my hand was covering a small part of the screen to deny the claim. Was my glass cracked on the picture before? No it was not. Did I pass the touch test on the diagnostic tool? Yes I did. Why don't you guys reply about that? Talking about misleading when they mislead me that the claim was approved. Won't even reply to simple emails and ignoring on purpose. Shady company.

Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.