Mikayla S.
process slow, but money received!
So I did get reimbursed which was great, but it was a very long process of doing so. Make sure to register your product the day of and you will get reimbursed, but it’ll take a few weeks.
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Warranty Life (warrantylife.com) has 486 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 14 reviews with 3 stars · Clear filters
Mikayla S.
So I did get reimbursed which was great, but it was a very long process of doing so. Make sure to register your product the day of and you will get reimbursed, but it’ll take a few weeks.
Kim R.
I purchased this product about 9 months ago and had difficulty registering the warranty. Realising how important it is to register, I contacted someone from the company directly and was given great service to help me register it. When I needed a replacement, initially I was denied but when I explained the difficulty I had originally had and included the name of the person I had dealt with, my warranty was honoured. After having the repair done, I purchased the product/warranty again. And again I had difficulty getting the registration to work. So again, I contacted the same person to help complete the registration. In the end, all is good but it is NOT easy to register this product and I have a feeling that many customers give up and don't go through with the registration and then are out of luck if service is required. Advice to future customers - be 100% sure your registration was successful and if you are not, contact the company to get help. If you do register and need a replacement, it is good to have - saves a lot of money.
Warranty For Life R.
To be honest with you I didnt like the outcome but at the end they did fix my phone it had chipped in the corners and well it took like a week to get all the issue resolved had to send pictures and other information also getting bounced around with different agents it was overwhelming but at the end I payed out of pocket then they sent me a check in the mail.Overall I have my phone fixed Thank You guys
Peggie
submitted claim, a couple of hoops to go through but they did pay it within about 1 week. what's fascinating is just how they are going to extend my warranty for another month (as they promised) since I had to have the screen replaced, which means the liquid screen saver is no longer in place. It is NOT replaced with the warranty. $45 liquid screen saver. $218 to replace screen that cracked and spidered FIRST day. $200 paid by Warranty LIfe to replace screen but does NOT replace liquid screen saver. In other words, I paid $63 to be paid back $200 when the screen broke.
Darryl T.
The current approved list of repair companies was outdated.
Brian Y.
I bought warranty from a rip off store in sioux falls. Phone n fix. They fixed the phone under warranty the first time but refused the second time. warranty life did fix it once i got a hold of them which wasn't easy. was supposed to be paid directly to repair shop but all of their repair shops refused so I had to pay and warranty life credited me back within a few days.
Response from Warranty LifeDec 10, 2018
Thank you for your feedback. We will be contacting the dealers that are Warranty Life repair partners to remind them of the correct claims procedures. Customers getting their phones repaired at a Warranty Life repair partner should not be paying out of pocket for the liquid glass product.