Shannon H.
An absolute nightmare to work with
An absolute nightmare to work with. I filed a repair claim for a customer, and although each person I spoke to was very nice, I have never worked with a more disorganized, incompetent warranty company before. No one ever seemed to know what was going on with my customer's claim, I sent SEVERAL emails with information they had requested from me, and they continued to ask for the same information over and over and over. A process that should have taken a few days has taken over a month and is STILL not resolved.


