RevolosReviews of warrantydirect.com

Very displeased. I bought the best warranty package. It started with the company dragging their feet for two weeks due to maintenance records. Then they went to wanting copy's of the receipts. Once they were produced, they sent out an inspector for him to inspect the claim. Then him not knowing anything about the truck he (assumed) it had bigger tires then what was on it. Mind you a factory set of tires are on it. Now because of some yahoos (opinion) they are not going to cover damages. $6k out of pocket to get the truck back, now I going to hire an attorney.

I purchased a Diamond extended warranty fir 60,000 mikes on a 2018 Chevrolet Duramax. The warranty was to expire at 112392 miles. On a return trip from Kansas on 11/03/2021, the truck went to limp mode. I took the truck to a Chevrolet dealer, mileage 112346, They checked it out and determined issues with #4 injector, but no parts to repair the truck. They reset the codes and said the truck was running fine but #4 injector needed replaced. I pulled out on I-70 eastbound and limped to Terre Haute, In. I pulled into a motel at Terre Haute, In with mileage at 112391, one mile of being out of warranty. On 11/04/2021, I drove the truck to a diesel repair shop, mileage 112398, six miles over. I called Northstar customer service to discuss repair coverage. I explained what had happened and that I had documentation from the Chevrolet dealer in Casey, Il and I would take s picture and send it to them to show the truck was still covered by warranty. I was told by the customer service rep the truck was out of warranty and they would not cover any repairs. It did not matter that I had documentation showing the truck had warranty coverage when the problem was identified and could not be repaired! My advice to anyone being asked to purchase extended car warranty through Northstar by Revolos, take the money you would spend for the warranty, put it up for that rainy day and use it for the repair. You will probably still have some money left over. Buy the warranty and you have nothing!!!! Northstar by Revolos car warranty is a rip-off. They are stealing your money just as if the put a gun to your head. You get nothing in return when you need help the worst! Avoid like the plague!!!

This company is a scam. We had all the right documents and they refused service. Now me and my family is out of thousands!!!! They don’t communicate they have shady customer service. I’m still fighting this cuz money isn’t the issue it’s the principle and what’s right. I think you have have to find them under protective life insurance after doing more research

In Oct 2016 I purchased an ASSURGUARD warranty my through my CU for my 2013 AUDI A8 (in service on Nov 2012. ) The Assurguard was a 5/75k but it was an all Exclusionary contract so you didn't have to worry about knowing what's covered (which could be 500 out of 1,000 components and you have to know the other 500 so you know how important/unimportant they may be) . This is where most companies get you - they put down what IS covered. Exclusionary most of the time is about 20-30 parts/components. Anything that not on that list is automatically covered. Exclusionary is hard to get with older mileage cars. But they are out there, albeit, some very expensive. In 2016, the co. was known as interstate but was re branded as Revolos (not sure what year) I had control arms replaced, radiator system replaced, oxygen sensors and a power window (2017 and early 2018) . This easily paid for what I purchased. But all the recent complaints shows a pattern. The review that they may be denying claims possibly to chap 11 is an astute observation. In fact my older CU no longer sells the ASSURGUARD Warranty and I wondered why. So Im looking at another company. I am glad I checked them out rather than assume based on my own experience

One auto service provider declined to work on my car if I wanted to use Assure Guard as they had not heard of this company. After I had to take my car to a dealership, the dealership rep said that they were on hold for a while before getting to someone. They said that they payment terms were not customary to what they see with other warranty programs. It was obvious the interaction the rep had with Revelos (Interstate Assure Guard) was not what he is accustomed to.

Never use this company!!!! Every claim that I submitted was denied. The last claim for a "Turbo charger that blew" was denied because I did not have enough "oil changes"- so if you are over 500 miles off on a 10,000 mile oil change, they will deny a claim on anything else in the car that goes wrong. I paid $3500 for a 4 year warranty and threw the money down the toilet. The original warranty was written under "National", but they got bought by Revolos= Revolting!

I would not recommend. My utv oil pump went out and the adjuster came and looked at it and said it was bad . Then looked at the utv and said it had over size ties , 28 in . Everyone knows tires have nothing to do with the tires . They denied the claim . Stuck with a repair bill now . I am canceling the rest of my year

This company is a lier, and they should not be in business. I was with this company fir 4 years and had never filed a claim and when I did, they gave me the most hell. I will be reporting them to BBB. And forwarding all complaints.