Customer
I was good with warranty direct
I was good with warranty direct, until they threatened to flag my VIN number for dropping their policy, asking for a refund and going with another warranty company.
Response from RevolosMar 7, 2018
I spoke with our customer service manager who had coordinated your refund with our sales manager and they let me know that they did not threaten to flag your vehicle. Flagging a customer's VIN is not something we can do or would tell a customer that we would. I apologize if you misunderstood anything they said on the call that led you to believe your vehicle would be "flagged." Your contract was refunded in full same day as we just voided your contract. If any of this is unclear please contact our customer service team and they can explain it in more detail - 800-621-2783.


