Walks of Italy Reviews | Read Customer Reviews of walksofitaly.com

Walks of Italy Reviews | Read Customer Reviews of walksofitaly.com

Walks of Italy reviews

443 approved reviews, newest moderated first

kevin C.
Jan 8, 2026
we had a tour of the roman colosseum…
we had a tour of the roman colosseum and forum on oct 19 2025. the rome half marathon was that day so we were unable to get to the meeting location on time. during the time we were attempting to get to the arrival point we called the office 3 times. there is no way to talk to your guide if you are having troubles. also i have sent 2 emails to the front office telling about the problem and have received no compensation or reply. we were not the only people on this tour that had that problem .
Response from Walks of ItalyJan 9, 2026
Dear Guest I am sorry to hear of your issues on the Colosseum trip. We do not provide guide numbers to guard the enjoyment of the tour for all Guests. We do not want guests experience disrupted with their phone going off during the tour. The Marathon is a challenging experience as it can change last minute where the police close off, which means we have last minute movements to make. We ask all guests to be there 15 mins before the tour start as the tickets are timed, we are unable to join you up on the tour once it has started. If we delayed too long, the whole group would not be able to take the tour. In relation to your email, I can see you emailed on the 18th December and it said I will send more details to you, thank you and then we have not received anything further. Please submit your info to [email protected] ref R1QZKEHE Warm regards Walks and Devour
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Margaret S.
Jan 8, 2026
Best tours I have ever taken.
We had come from the other side of the world and I decided to book with you for two tours. Both tours had amazing guides and we had amazing experiences at both The Colosseum and Vatican. I do want to add our guide at The Vatican was exceptional and his knowledge and presentation quite amazing. He told the stories and I felt as if I was right there. We came to Rome to see and hear about the history and were not disappointed. Thank you and I have recommended your tours to many people. I do want to say I heard about you through a lady who lives in Rome thru her you tube channel Rome Wise. She said she recommends your tours highly and she was right. Thank you again Margaret
Response from Walks of ItalyJan 9, 2026
We're happy to hear that you enjoyed your tours to the Colosseum and Vatican. It's wonderful that our guide's knowledge enhanced your experience. We appreciate your recommendation and are grateful for the referral from Rome Wise. Thank you for your feedback.
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Janette M.
Jan 8, 2026
Very informative tour and the guide was…
Very informative tour and the guide was great
Response from Walks of ItalyJan 9, 2026
We're glad you found the tour informative and that our guide provided a great experience. Thank you for your positive feedback!
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Judianna
Jan 8, 2026
The walk in the pathway was canceled in…
The walk in the pathway was canceled in the morning when I arrived at the meeting point. It was really disappointed
Response from Walks of ItalyJan 9, 2026
We regret the pathway walk was canceled upon your arrival; we know this was disappointing. We appreciate your feedback and will look into what occurred.
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Kimberly U.
Jan 8, 2026
Everything was great from start to…
Everything was great from start to finish! This was one of my favorite things that we did on our trip to Italy!
Response from Walks of ItalyJan 9, 2026
We're happy to hear that you had such a wonderful experience! It is fantastic that our service was one of your favorite parts of your trip to Italy. Thank you!
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Victoria
Jan 8, 2026
Awesome views!
Awesome views! Good docent who provided interesting stories. it would be helpful if they quote gave ideas for interesting pictures - such as in the Sistine. Chapel - "lay on the floor to take a picture ", but did not. Di highlight views of the dome in the morning. Good job of telling the story of salvation on the ceiling of the Sistine chapel, wish it was a big longer - or less time in the museum, and more time in the Sistine chapel to just take it all in.
Response from Walks of ItalyJan 9, 2026
We're glad you enjoyed the awesome views and the docent's stories. We appreciate your suggestion about providing ideas for interesting pictures and more time in the Sistine Chapel. We will consider your feedback to improve our tours. Thank you for your review!
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JWin
Jan 8, 2026
A great beginning
While I was able to begin the tour, I became ill and was unable to finish it. However, the amount of information that our tour guide provided us with while I was still participating was incredible. He wasn’t reading off of a sheet. He wasn’t looking things up. He just knew everything as we progressed through. And I was very thankful that he knew how to navigate and communicate with the security on the property so that I would not be sick IN the Sistine Chapel. I hope to return someday to finish the tour.
Response from Walks of ItalyJan 9, 2026
We're glad you enjoyed the tour and appreciated the guide's knowledge and assistance. We appreciate you bringing to our attention that you became ill and hope you feel better. We hope you can join us again to complete the tour.
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David M.
Jan 8, 2026
Requires App
After purchasing I find out you need to download and use their app - no other ticket option.
Response from Walks of ItalyJan 9, 2026
Dear Guest I can see you are scheduled for Feb 2026. We do not use an app, so apologies if you have been informed this. You may have rung when the EU team were out of office and the US side do use an app for other brands Our process is easy, you do not need tickets. All you need to do is meet the guide 15 mins prior to the start with your booking ref number and name. They have the tickets and everything required for the tour. We hope you enjoy when you take your tour in February. Warm Regards Walks and Devour
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