George F A.
The dog Walker is great
The dog Walker is great. I often have troubles with the map to follow them while they walk though.
Response from Wag!Apr 1, 2021
Thank you so much for your kind review!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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George F A.
The dog Walker is great. I often have troubles with the map to follow them while they walk though.
Response from Wag!Apr 1, 2021
Thank you so much for your kind review!
Katherine
It is difficult to contact Wag when there is a problem like a walker not showing up. Walkers are friendly and kind to my dog.
Response from Wag!Apr 1, 2021
Thank you so much for your kind review! You may contact customer service directly though the Help Center in the app.
Jeff M.
Majority of the time everything is fine. But sometimes walker comes too early or too late and I try to book the time that is best for my dog. Walkers are great and Lola enjoys the walks. Wag helps me out when I need it.
Response from Wag!Apr 1, 2021
Thank you so much for your kind review! We will look into the issues that you stated.
Ruth B.
I was looking for a different dog walking service until I found Jordan. Once Jordan came into the picture everything has been great! She is now my top preferred dog walker!
Response from Wag!Mar 29, 2021
Thanks so much for the review!
Kathryn L.
I gave four stars because the website isn't well done. You can only do certain things through the app, and I don't really want to use the app.
Response from Wag!Mar 29, 2021
Thanks so much for the review, your feedback will be shared with the appropriate team!
MEGHAN P.
Wag is a great service where I’m able to get a walker most of the time. Everyone has been terrific. My only issue is occasionally not knowing if I’m going to get a walker or not for a couple hrs.
Response from Wag!Mar 22, 2021
Thanks so much for the review, Meghan!
Friend of T.
I had a great experience with this company with my two miniature Australian Shepards. They are high energy and very social. It made sense for me to use Wag. I recommend!
Response from Wag!Nov 10, 2020
Hi, thanks so much for the review!
Kim C.
Write your review for Wag! Preview Wag review Walker (Former Employee), San Francisco, CA – January 30, 2020 For the most part customer service is good. Recently I had a walking issue. The owner did not provide a trash can. Where does the owner expect us to pot the stool . he was in an area like a lot with free ways to both sides. So no public trash cans. I was told to carry the stool with me. Where in my purse? The owner had a dog that had a toy stuck to its mouth. But did not train her to leave it when needed.and got mad she dropped her toy . The owner was in Angry I had to walk uphill for 15 min but had a problem with me getting water from his sink. His faucet. The owner had a problem with me washing my hands in his sink after I gave his dog treats that were sticking. What a slave monster. And customer service didn't know customers from reality and didn't listen. Didn't do there job. Its good except when customer service is inexperienced. So normally its good. Except when I get Ill demeanored owners with inexperience customer reps.