Wag!Reviews of wagwalking.com

Response from Wag!Nov 13, 2025

Thank you for sharing your concerns. While we cannot comment on an individual’s account, we assure you that we take all feedback seriously. If you have any questions, please feel free to connect with our support team through the virtual chat at support.wagwalking.com. We appreciate your understanding.

Response from Wag!Nov 13, 2025

Thank you for your feedback. We appreciate your support for Wendy. While we can't comment on an individual’s account, we value feedback from our community. Please feel free to reach out to support through the virtual chat for any specific concerns we can address for you.

Response from Wag!Oct 28, 2025

We're sorry to hear about the difficulties you've experienced with the app. We understand how frustrating technical issues can be, especially in urgent situations. We're committed to improving our app's performance and user experience, so your feedback is valuable to us. If you haven't already, please report these issues through our support site at https://support.wagwalking.com so our technical team can investigate and address them. We appreciate you bringing these concerns to our attention.

Response from Wag!Oct 28, 2025

We’re sorry to hear about your experience and concerns. Your feedback is important to us, and we want to assure you that we take the safety and well-being of pets seriously. If you haven’t already discussed your concerns with our support team, please reach out to them via https://support.wagwalking.com for assistance. We understand the seriousness of such matters and are committed to addressing any issues that have arisen.

Response from Wag!Oct 27, 2025

Thank you for bringing this situation to our attention. We understand how distressing this experience must have been and take reports like this very seriously. Since you've already communicated with our support team, please refer back to those communications for any further clarification or assistance. Should you have any new concerns, please feel free to let us know. We appreciate your feedback, as it is valuable to our commitment to quality care.

Response from Wag!Oct 10, 2025

We're truly sorry to hear this was your experience and understand how frustrating last-minute cancellations and not following instructions can be, especially if it results in missing keys. This is not the experience we strive for. While Wag! connects Pet Parents with independent Caregivers, we are committed to ensuring quality and reliability. We encourage you to reach out to our support team through https://support.wagwalking.com to discuss these incidents so we can help to properly address your concerns. We appreciate you bringing this to our attention.

Response from Wag!Oct 6, 2025

Hi David, we're sorry to hear about the trouble you're having with the app on your Android device. We understand how frustrating this can be, especially when you're trying to manage your pet care needs. Our team is committed to ensuring a smooth experience for all users. We recommend visiting our support site at https://support.wagwalking.com for troubleshooting tips and to connect with our support team via chat. We're here to help and appreciate your feedback as it helps us improve the app experience for everyone.

Response from Wag!Oct 3, 2025

Hi Terzi, we're sorry to hear about your frustration with downloading the Pet Caregiver app. We'd like to help and to better understand the issue you're experiencing. Please visit our support site at https://support.wagwalking.com to connect with us through the chat. Thank you for your feedback.