Wag!Reviews of wagwalking.com

Most of my experience has been great. Walkers are friendly ( those I meet) timely and really love my dog. There was one awful glitch however that caused me great stress. On a day I was delivering a training, I got a message that the walkers scheduled to care for my dog ( there were two walks that day0 wouldn't be available. This came 45 minutes before I was to leave. Stress-city. It all worked out but it was a terrible mistake, hence the 4 rather than 5 star rating.

WAG has made it possible for me to commute to work without worrying if my dog will be home alone for too long. Their walkers are all great and leave a great report and take a cute picture to settle my worried dog-mom mind. I've had very few issues with the service and any problems I did have were promptly addressed and resolved.

Not enough walkers in my area and I hate it when they cancel last minute because it’s impossible to find a replacement. Other than that, solid service.

Everyone that has come to walk our dog. Apollo, has been really nice and patient with him. I do feel it's a bit pricey though. However, I appreciate the discounts provided when someone is planned to be in our area.

First experience that frustrated me was going to cancel a pre-scheduled walk. Very high cancellation fee even though cancelled far in advance.

Love my dog walker and the convenience of regular walks for them.

Great experience with the walkers themselves, not so much with the app or the customer care interaction type either.

For the most part it's been positive. I've had walkers who start and end the clock early so my dog only got walked 15-20 minutes on a 30 minute walk. There doesn't seem to be a course of action to rectify that other than I can block them from future walks. I have had other walkers go above and beyond though.