Laura
Best Customer Support!
Best Customer Support!
Response from Wag!Sep 10, 2019
Hi Laura, So happy to hear that you've had a great experience with our Customer Support team!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Laura
Best Customer Support!
Response from Wag!Sep 10, 2019
Hi Laura, So happy to hear that you've had a great experience with our Customer Support team!
Linda
Shannon is amazing!@
Response from Wag!Sep 10, 2019
Hi Linda, Glad that you've found a walker you find amazing! Looking forward our next walk with your pup!
Michelle
Wag is amazing!
Response from Wag!Sep 10, 2019
Hi Michelle, So happy to hear that you think our service is amazing! Thanks for being part of the Wag! community!
Christina
Wag has been a great service for my dogs. They love the walks and sitters that we have had through the service.
Response from Wag!Aug 27, 2019
Hi Christina, We're so happy to hear that you and your dogs love our service! We're here for you whenever you need us!
Lcarreno66
I only used WAG for about 6 weeks before I had to say goodbye to my beautiful Golden, but it was an easy and amazing experience. I needed to make sure my elderly dog got out once during the day; not only to go to the bathroom, but also to keep her moving (arthritis). I loved both of my walkers; whom I rescheduled over and over for my own peace of mind. The app is so fun and easy to use!
Response from Wag!Aug 27, 2019
Hi Lcarreno66, We're sorry to hear about your loss, but glad that your Golden was able to get out and explore during her Wag! walks. Thank you for being part of the Wag! community!
Sarah
My dog loves his Wag! walkers and it makes it easy for him to get taken care of.
Response from Wag!Aug 27, 2019
Hi Sarah, That's awesome to hear that your dog loves his walkers! Glad he enjoys his adventures with us and we look forward to our next walk with him!
Judy N.
My experience have exceeded we expectations significantly;however, the app can be glitchy
Response from Wag!Aug 26, 2019
Hi Judy, We appreciate your feedback regarding the app as we continue to improve the app experience for pet parents. Glad to hear that you've had a great experience otherwise!
Inger
I've had a couple of changes last minute that I've had to make and they are always very willing to work with me. I've had nothing be great folks to help me talk care of my fur babies!
Response from Wag!Aug 26, 2019
Hi Inger, That's awesome to hear! We're happy that you've had a great experience and that we can help with any last minute changes.