Evelyn
Before you sign up to be a caregiver...
During the process of signing up to be a dog walker, I was advised I could set my own rates. I was requested to add 5 endorsements from family and friends. I would NOT recommend doing this, your family and friends will be pressured into spending money to "super endorse" you, with no clear benefit. Then, be bombarded with spam emails. I'm extremely embarrassed I asked my loved ones to do this. I paid the $39.95 background check fee to complete my sign up (this fee can vary based on demand and is not actually the cost for Wag to perform the background check, last year it was $60), once it was approved I could finally see pricing and availability, which was abysmal. Also to my surprise, you CANNOT set your own prices, after contacting support they did show me the hidden way to set your own prices, however you are then excluded from making offers to pet owners. So essentially, you cannot set your own prices. The max I could charge for a walk was $9. Maybe that wouldn't be terrible, but there is next to no demand in my area. Which Wag is very clever about hiding from you until after you have paid. I contacted support with my concerns, and requested a full or partial refund based on being misled before sign up. I was told the fee is in the terms and conditions and not refundable (not addressing any of my other concerns), not only that, my request to speak to a supervisor was denied and I was blocked from responding further, with none of my concerns addressed. If this sounds like a scam to you, I think you're onto something. Wag is a dying company and knows exactly what they're doing. Unless you are referred by a Wag Walker who can confirm the availability in your area is good and are okay with them taking 40% of your pay, do not fall for this. I feel completely violated and ripped off.