Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
wagwalking.com
Website
wagwalking.com
Category
Cats & Dogs
Listed on Five Star Index
2026
About these reviews
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The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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We love WAG and that our fur babies can get some love and exercise when we are too busy or not home. The system works well and the walkers we have had have been knowledgeable and very caring.
Response from Wag!May 7, 2021
Hi Lisa, thank you so much for your kind review! We're so happy to hear that we're able to help out with your furry family members!
KP
Karen P.
Ashley was great
Ashley was great! Max seemed to really enjoy her!
Response from Wag!May 7, 2021
Hi Karen, thank you so much for your review! We're so happy to hear that Max was delighted with your Pet Caregiver, Ashley!
LI
Lisa
Seamless Set-up
Seamless interaction from downloading the app to the wag walker arriving at my door. Ja’da was friendly and my sometimes anxious dog was very happy to meet her. I had the chance on the app to rate and tip her and I was delighted it was all so easy!
Response from Wag!May 7, 2021
Hi Lisa! Thank you so much for your kind review. We're so happy to hear that you were delighted with your experience!
AL
Albert L.
Tasha was right on time and she sent me…
Tasha was right on time and she sent me videos during the walk. Mia was very happy with her one hour walk.
Response from Wag!May 6, 2021
Thank you so much for your review, Albert! We're so happy to hear that you were delighted with your Pet Caregiver and Mia had a great time!
KK
KK
Excellent service!
Excellent service!! I love the messages, videos and pics during the walks, and care ❤ the walkers give to my dog!
Response from Wag!May 6, 2021
Thank you so much for your kind review, we're so happy to hear you've been delighted with your experience!
KA
Katie
So far so good
So far so good! My dog comes back happy every time!
Response from Wag!May 6, 2021
Hey Katie, thank you so much for the review! We're glad to help out with your furry friend!
AM
akiba M.
Wag has been wonderful
Wag has been wonderful. Both of the dog walkers we used are outstanding. I would definitely recommend them.
Response from Wag!May 6, 2021
Thank you so much for your kind review! We're so happy you loved your service!
LP
le petite F.
A very nice application
Wag! seems like an overall nice application. With a few improvements, it could be a very nice application.
The company has likely helped keep thousands of dogs (cats, and other animals) housed, healthy, and happy. This is very significant.
Customer service seems very supportive, the design has a great concept and general feel, the insurance can be very supportive. Some work is a work in progress, but as the company develops, it will likely continue to progress along the way.
One of the largest concerns I hear in relation to Wag! is in relation to walker compensation. 40% is a very large take, particularly in consideration of other platforms taking partial amounts (15% - 20%). With some simple adjustments, Wag! could easily up the ante to better compete with some of their counterparts. Additionally, it may be less confusing to users if the interface had more distinctive, independent features.
Notes expressed, Wag's consideration to detail in regard to individual animals and individual care is a very nice feature many other applications do not offer. For animals with specific behavioral concerns, this is truly a great asset, as well as a safety mechanism for 'at-risk' breeds, like Staffies or Doberman.
The application, standalone, can be super fun. The algorithms or pairing can be genuinely amazing, and it's likely the company has employed many, many people within in-between phases, throughout their careers.
There may be some mixed reviews online, but it's worth it to try for yourself. It's likely your dog will thank you.
Response from Wag!May 5, 2021
Hi there, thank you so much for taking the time to write this very honest and detailed review. We review all feedback so that we can make everyone's app experience a great one. We truly appreciate you making us a part of your family.