Hunter R.
misleading advertising.
Charged double the advertised price.
Waggy is listed under Insurance.
Waggy (waggy.pet) has 84 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Hunter R.
Charged double the advertised price.
Nakeyla
Waggy is by far legit and they actual care of your condition. A licensed doctor verified my need for a ESA. Thank you all at waggy.
Kelley R S.
Do purchased on line the letter from a therapist they took my hundred dollars and I have not received anything from them ☹️. No call no email nothing and I find it ridicously they even have a web site. Ms. Scott
Tam H.
I went through there online questions and then realized the psychologist was already seeing was qualified to write me an ESA certification letter. However I continually had problems with hotels or other entities realizing that the letter was all that was REQUIRED by laws governing an ESA animal. So I went searching for the "equipment" and fancy "certificate" most people associated with a "legitimate" ESA animal. Ifound waggy.com and their packages were by far the cheapest I'd found, that actually portrayed what people associated a "legitimate" ESA animal. The all the items I purchased, were well made and held up brilliantly, through all our travels. The only thing I'd mention that was a draw back was trying to get one package for my cat and another for my dog. It took some back and forth (by email) with the customer service center bit eventually we did get what we needed for both animal. I've seen other (more expensive) sites try to claim waggy is a scam site, however, I purchased what I needed to include US animal registration numbers Ive been able to verify.
DONALD A CROW J.
It was quick and painless. I answered a bunch of questions and 24 hours later I had my letter for both landlord and the airlines...I think I paid $100. Definitely recommend. Super easy and I am very satisfied. I dropped the 1 star only because website is so awful.
Ana K.
Paid $135 for the letter that never arrived. Called and email several times but never heard back from the company. If you call the number there is no customer service. No wonder they have no social media. Total SCAM
Brittney S.
I have only used the travel letter and so far my dog and I have been approved to fly on Southwest and Delta. For Southwest, I arrived at the check-in counter (in ATL) the lady read my letter approved me AND gave me pre-boarding (first time getting that!). Next time, I flew out of Houston still on Southwest, they were a little more "by the books" but we got approved, no pre-boarding :(. This time, I am flying out on Delta, I submitted the required forms and the letter, they approved me within minutes. ***Update** I had no problems with the letter when I arrived to the check in counter for Delta. My dog and I flew with no problems. I am very pleased with being able to use my letter. I was worried about all the negative reviews but I took a chance. I would give them 5 stars but it is really hard to get in contact with someone especially if it is an emergency. I needed to revise something in the letter, I sent an email out and they sent me a revised letter 4 days later. So if you have to change something immediately, good luck!
Heidi Q.
They let my mini dachshund,Lili out. She was gone 4 nites and 3 days. My neice posted on her Facebook page and by the grace of God, she was found. All the owners did was put up a few posters. My family was on foot 3 days and plastered the neighborhood. If u love ur dog...DO NOT board with them. I don't care how many good reviews. It takes 1 trauma to learn a lesson. Also u should never pay for boarding ur pet up front. That is a bad sign. I never had to do that in any state.