Andy B.
SUCKS HOSTING EVER
recently i was host in vultr after few days they need a credit card credentials and i ask them to chargeback or refund all of the amount was used no reply until now why they need my cc credentials super sucks host ever!

Found in 2014, Vultr set out with a mission to empower developers and businesses by simplifying infrastructure deployment via its advanced, easy to use, and affordable cloud platform. Now, Vultr has 32 cloud data center locations located worldwide and supports over 1.5m+ customers in 185 countries with over 45m+ instances deployed.Vultr provides frictionless provisioning of public cloud, storage, single-tenant bare metal, cloud GPU, managed databases, managed Kubernetes, and more!It is Vultr's top priority to offer a standardized, highly reliable high performance cloud compute environment in all of the cities we serve.
Vultr (vultr.com) has 582 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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IT & Communication · Miami, Florida
Excellent

IT & Communication · Tampa, Florida
Excellent

IT & Communication · Orlando, Florida
Excellent

IT & Communication · Brandon, Florida
Excellent
Showing 408 reviews with 1 star · Clear filters
Andy B.
recently i was host in vultr after few days they need a credit card credentials and i ask them to chargeback or refund all of the amount was used no reply until now why they need my cc credentials super sucks host ever!
M B.
I ran a small server for a private VPN. After a couple of months, I stopped using it, so I removed my credit card figuring out it would shut down. Ten months later I check my card statement only to find out that they kept charging me during the whole time. During that time I didn't get a single email from them containing billing info. Up to now, I haven't been able to close my account or delete my credit card.
Shawn
The new server instance deployment took over 30minutes to finish, very bad support saying it is still in progress. And I have to pay for it waiting for the server to be ready.
Florian G.
Too many outages. Worst support ever. Their "100% Uptime Guarantee" is a joke.
Yaron J.
What a horrible scammy company. I joined with their massively advertised campaign of free 50$ credits to try the service. Not 3 days go by and the credits suddenly disappear from my account for no reason, and I have a debt of 5$ to them. But wait, that's not even the absurd part - They actually sent me a notification email that said I must fill a ridiculous form with all of my most personal and private details, AND send them a copy of my ID. They also stated that if I won't comply within 24 hours they will charge my credit card 75$ to cover my balance's debt. Really? 75$ for a 5$ debt? nice one. Been waiting for a day now for them to reply, hopefully they will do the right thing and delete my account and my credit card information. Stay away from them like fire. Bad service, managing themselves like a scam, you won't be able to delete your credit card details once you put it in. You've been warned!
Response from VultrNov 10, 2021
Hi Yaron - Vultr is not a scam company. Since 2014 we've simplified the deployment of infrastructure for developers in 19 datacenters around the globe to reach millions of people. As for our free credit coupons - they have an expiration date, perhaps that's what happened. If you'd like then open a ticket and someone from the Support Team will be glad to help you: https://my.vultr.com/support/create_ticket/ As for the documentation, perhaps we weren't able to confirm it's authenticity. Our support team is always happy to help, if you think something was made in error then please reply to any support tickets and we can look into it for you.
George
4 Times in the past week the "Node" has had problems, this has caused my website to be offline until they fix the problem and when I have access to my computer to restart the VPS. Contacted support, which did nothing. And happened again 2 days later. When upgrading my VPS, it had a Centos error, which they said is common when upgrading and had the cheek for me to follow a 10 step guide to fix it. No point upgrading, it's easier just to leave. Much better on the market at a cheaper price. The host is nothing special, support takes 5-10 mins which is good, but they will not do anything for you, even if it's their fault.
Blake
Super slow/laggy, especially for a supposed SSD. Very expensive at $25/month for their cheapest option (10x the bait and switch adverts, and more than double the price of competitors. Customer service is non responsive after asking for a refund. They refuse to take calls. All around, a terrible company. Stay far away!
Anon
I got several good looking offers trough advertisements. Turns out none of the promises made in those ads were true. According to their ads you'll get credit for signing up so you can try the services. This is not true, you'll have to pay regardless. In fact I've got multiple accounts and neither of them have gotten anything that was offered. however I am not allowed to delete anything. As for the servers themselves, I wouldn't be surprised if what they spend on their hardware reflects their manipulative marketing strategy.