VultrReviews of vultr.com

First i though the service was good and fast, But after a short while i assume bad network issues. A lot of network downtime. And if you create an ticket they won't answer on them. Im now waiting over 13 days for response on my ticket.

Bad service! i waited 2 days still haven't answered me. I need someone to help me.

I am new user of vultr, I use many hosting like godaddy, aws, SiteGround without any problem, when I use their hosting, they say I come from Iran, I tell them it must their system error, I am from Hong Kong, and I never have any relationship with Iran, they ask me to send identity card, I send it, but they require extra that I am holding ID card with face and sign, it is very sensitive and it can use to loan money or illegal activity, I was request to use zoom to show my real face and chat, it is the best way to show real person than a photo holding id. Their way can’t proof I am real person using the account but it can resell my personal information, I know it can ask the loan company to lend money if I do that, I think they want to steal my personal information and sell to other company, they never reply about my request using zoom to check, they just want steal my identity for doing illegal activity, it is the first time that I need to do, they suspend my account now and “LOST ALL DATA”, I do ecommerce since 1999, it never happen in my life, please stop to using this company. They can’t trust, never. And after I post this article, my PayPal account is stolen and the login and password is same as my PayPal, so I guess they or their hacker stole my account, i just resolve with PayPal

They gave 100 dollar after 1 week, they take it from me. More than that i charged my account with 10 dollar and they take half of that, and you should know that i never run a server there.

They gave me free 50$(for month) after two weeks they want me to pay for my cloud(i choose 48$ for month plan), simple lying. dont trust them, keep your credit card save. Digital Ocean better !

Can't describe all their "cruelty"! I put 3 of my websites on Vultr's VPS, one of which was reported by copyright regarding the article copyright. They closed my account and this meant that all 3 of my websites could not be accessed. I asked for a backup, but they were silent. I thought they should close one of my sites for review while the other two weren't affected, but they didn't! I will never come back again, and the remaining $ 1500 balance is given to them!

Hardware failure and total loss of Seattle VPS after only a few months of being a customer. Vultr admitted no fault and offered a 2 month credit for the inconvenience of losing a server. AVOID at all costs

Avoid like COVID. Washing my hands of them when I can finally get access back to my servers. 6 hours offline since 12pm today where their datacentre in London has been completely offline. Over 65 websites offline causing huge losses in revenue. Support? What support. Not even a reply or estimate of when service will resume. Blaming it on a power issue... you're a multi-million £ hosting business based in London. There should be proper failover measures in place!!