VultrReviews of vultr.com

Horrible customer support. Had an issue with one of their own marketplace images, where the error was clearly on their image itself. Sent off a ticket to customer support only to receive a canned reply, which they sent from their knowledgebase; which I had already looked at, and tried every fix. Their support rep didn't even bother to really read the original message I sent. They have yet still to provide a valid response to my ticket and it's still currently open. Worthless support. It's a shame I had originally heard they were good, this is clearly no longer the case.

NEVER EVER use vultr. Appropriate name for the company. There charges are unclear and in order to escape their hell they'll charge you. Do yourself a favor and find a legitimate company.

So I signed up for their $150 credit, but it turns out it expired 30 day after offer.... So I email them and give them an opportunity to do the right thing and fix my bill, they do not, and get this... THEY keep billing me! Even though I removed the server I was paying for last month! I thought it was pretty clear I WAS NOT HAPPY and they should close my account, so now its off to PAYPAL to dispute all the charges I gruess.

I wanted to run a server and a good start would be to do this with free credit. I worked with them in the past and seemed to be pretty good. When i started my own company i wanted to give it a try but they did not want to give me free credit since my name was already in the system. I have a new company. How can i be in the system? Very bad service and free credit is a lie when your name seems similar with a different name in the system.

Stay away from Vultr. It's only the middle of the month but they blackmail users by making them pay for the whole month or else they will suspend your server. Although I paid half of the previous amount and the month is not over yet, they suddenly stopped my server, making the website inaccessible and losing users. So stay away from this company and switch to Digitalocean servers. Digitalocean is better and they respect customers more than Vultr.

I used affiliate link with $200 to test the platform until I found out it expired after 2 weeks and now I have to pay $68 or they close my account.

I used to be a customer for a long time just until i lost my job due to bad health now they had sent me a warning they would delete my account if i didn't pay; that's fair to be honest but normally when you do business you warn your customer upfront as you used to do so and then give them say like 7 tot 14 days to pay up especially if the customer was a highly payable customer of years before this happened but no, my account and servers got destroyed without any way back, no backup, no company site which i was building to get back on my feet nothing. Shame... now my business is going fine again since the corona period has come to an end and well as far as Vultr... they have shown me who the Vultrs really are here. 12$ autopay failure 4 days and i just needed a day extra to wait for my salary from social welfare... :'(

Their ads are misleading and are a scam, it says starting as low as $2.5 only for cloud compute but after I choose my CPU the price went up to $6 they also rejected my paypal and keep wasting my time so I used other provider instead