Alt B.
They scam and steal your money!
I got 250$ credit then, after a few days they started asking for my personal information and started charging me 600 dollars for literally nothing.

Found in 2014, Vultr set out with a mission to empower developers and businesses by simplifying infrastructure deployment via its advanced, easy to use, and affordable cloud platform. Now, Vultr has 32 cloud data center locations located worldwide and supports over 1.5m+ customers in 185 countries with over 45m+ instances deployed.Vultr provides frictionless provisioning of public cloud, storage, single-tenant bare metal, cloud GPU, managed databases, managed Kubernetes, and more!It is Vultr's top priority to offer a standardized, highly reliable high performance cloud compute environment in all of the cities we serve.
Vultr (vultr.com) has 582 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Showing 408 reviews with 1 star · Clear filters
Alt B.
I got 250$ credit then, after a few days they started asking for my personal information and started charging me 600 dollars for literally nothing.
Avery H.
they gave me 100$ credit for what was my first time, they didnt claim I used duplicate accounts like the other reviews said no they just removed the extra credit given to me, and told me I owed them money, though luckily i stopped them from charging me through my bank, they tried to charge me 650 for a 22$ balance they claimed I owed after removing 100$ from my account, and terminated my account 3 days later after using a total of 89$ of vms from what should have been 105 (my 5$ deposit plus 100 bonus) the termination of my account was because they wanted to verify my identity and the payment bounced
Minh H.
You should not use Vultr bandwidth will charge beautiful way. My account limit is 250 usd. For instance I subscribed 160/month. My credit card has been charged nearly 500 USD and cannot be removed. Until now just nearly 14 days. No control over your bandwidth until you run out of money. Im still stuck for full refunds with their support team.
sanket M.
I am not able to create a billing profile and nobody from support is there to guide me out.
Response from VultrJan 10, 2023
Hi there. When creating an account, you will be asked to fill out all the appropriate billing information before deploying any services. We'd be happy to review what happened if you could provide us with your ticket number.
Ankush M.
Horrendous policies, they offer credit for a month or so to entice you and for some weird reasons if their algorithm flags it as a duplicate account "different email ID but account is duplicate" fake marketing to entice you into using their services. Customer support sending automated messages even after charging an arm and a leg, horrendous support and complete lack of concern for customers. Update: Their response here is case and point of the same lack of concern shown for customers. Not once did they bother informing of the same and can’t show proof of the same. Any companies which reverts to “Terms of Service” for something like this when I can clearly prove that my account is unique shows that their interest is in frauding consumers.
Response from VultrJan 5, 2023
Our system and support team verified that your account is a duplicate. When signing up for both accounts, the Terms of Service agreed to state that duplicates are not allowed.
Fabien E.
Stuck at "Installing" status for over an hour. Won't let me destroy the server, won't let me restart. It says "Unable to destroy VPS: Unable to remove VM: Server is currently locked" whilst eating my money away every hour.
Response from VultrJan 5, 2023
Hi Fabien, it sounds like a backend issue that our team needs to look at. Please open a support ticket or email [email protected] for assistance.
oshi
Get ready for removing your bonus and stopping your account with charging up for next month.
Response from VultrJan 2, 2023
Hi, certain accounts may not be eligible for a new account credit promotion. If your account is found in violation of our Terms of Service or Acceptable Use Policy, we reserve the right to close your account.
FARID T.
free credit its a scam stay away once you linked your credit card and paid 10 dollars the fake free credits will disappears off your account and charge you directly
Response from VultrDec 22, 2022
Hi, there are various reasons promotional credits may be removed. We suggest reviewing our Terms of Service and Acceptable Use Policy. If you do not believe you violated either policy, please email [email protected] for assistance.