VultrReviews of vultr.com

All your Dutch based customers having the same issues. All our customers on the Vultr platform are experiencing issues accessing various websites. It seems that the IP range of Vultr is being blocked, resulting in our customers being unable to visit many websites they need daily. Additionally, we receive reports of new sites that cannot be accessed on a weekly basis. Currently we hosting like 100+ servers, we have halted onboarding new servers to Vultr due to these ongoing issues. If the issues persist and are not resolved, we will unfortunately consider moving all our servers from Vultr to another provider. This applies to all servers hosted in Vultr Amsterdam.

After having a 3 years old (inactive but with some financial history) account, I wanted to use it for a new project. They banned me without notice, after some failed attempts to contact, I reached via email to support and they required to verify my identity with id or passport. (Don't try to contact with same account email because they attach that to a ticket and you cannot login to view it, thanks Vultr for this awesome blocking feature) After sending the documents 3 times in HDR resolution, they answered that the documents are not clearly visible (wow I can see the dots of ink in my passport but for Vultr is not enough) If you have a company or some personal project, choose other provider because Vultr can block you at any time and you cannot manage the resources or export the data. My worst experience in 10 years of IT career.

Hosted a simple python script to scan for market data and run simple backtest. However, account was immediately flagged as violation without further explanation despite similar use cases by other people. Tried talking to their customer service yet receive no actionable ways to proceed. Nightware experience

Vult Singapore VMs are going down again and again and from support they are pushing higher plans to migrate into. I have 20+ server with them almost everyday it's going down again and again.

It’s unacceptable that a company like Vultr forces users to prepay and then leaves them stranded with poor support. You paid in good faith for GPU access, only to be met with radio silence from their support team, which is not only unprofessional but downright negligent. Waiting a week just to be told they can’t even enable the GPU usage on your account is absurd. Their failure to address the issue in a timely manner shows a complete disregard for your time and resources. Why should customers be expected to shell out money upfront when they can’t even deliver the service? The fact that they left you hanging for a week, offering no solutions or communication, speaks volumes about their lack of competence and customer care. It’s frustrating and a blatant red flag when a supposedly professional service provider wastes users' time with inadequate processes and support. Vultr needs to seriously reconsider how they handle their customers.

The support is the worst I have ever seen! They do not care about anything, definitely will use other hosing services, but not them!

VULTR is a total scam! They advertise 4TB of bandwidth for every $30 server, so I created 4-5 servers. But after using just 2TB of bandwidth, they started charging me for extra! A few days later, they suspended my account. Fine, I still had $250 credit in my account. Then, out of nowhere, they charged $175 from my card, and my account was reactivated. I checked my credit, and the $250 was gone, but they deposited money to cover a full month! First, they overcharged, removed my $250 credit, and then added more funds, even though I won't be using the service again. What a rip-off!

Scam After you pay, they steal your data and ask for your private infos