VuduReviews of vudu.com

Half time says content unavailable.sound doesn't match the picture. Not worth the effort.

So I bought a Samsung tab a. When I purchased it from walmart site it was suppose to give me a $40 vudu credit. I DID NOT receive it I emailed they asked for info I gave it to them then a couple days later I het an email saying they havent heard from me an now its solved. I sent what u wanted pic of box barcode an I even sent the receipt no $40 credit but its solved. So I try again to email still nothing. Uninstall this ridiculousness.

There is a reason Vudu's average rating is 1.5 stars. I would give them zero if possible. Worst customer service experience. Manipulative business practices. Complete disaster.

We rent movies on Vudu at least once a week and also have enjoyed their free movies as well. Recently however, everytime we select a free movie, it never seems to work. It now always says the connection is bad, but somehow manages to play commercial ads and this never happens during paid movies. How ironic.

Bought a $20 movie and called customer support and they stated the movie is buffing. It would kick us off and we would have to log back in every 5 minutes. We gave them the benefit of the doubt. Thinking it’s internet or something. The sale rep said she thought it was the Vudu. Longest movie of my life. Really sad, it’s a great concept but not great experiences from myself and what I have read this company needs to work out a lot of stuff. I didn’t know they also keep your cc information even if you want to delete it. That’s not right.

I called to ask why I was being charged for a movie that their app said was free. They told me it was mispriced... but I still had to pay 3.99 for the movie my app said was free. I'm not cool with being lied to about pricing. I woulda been OK if they gave me the discount that the app said. .. but I am definitely not OK with having to pay what their operator admitted was their mistake. Review left 12/02/19, 22:30

This came with my smart tv and it's terrible. It keeps cutting off and going back to the main page when I'm watching a tv show. How can u fix this problem?

Doesn’t get worse than this. They don’t honor their discounted first movie/purchase, and customer service is marginally English-speaking, and the worst! No effort whatsoever. Consistent errors on the UI side (email typos on their end, incorrect logins, errors in credit card numbers/entry), and no connection between the online service and ROKU devices. Everything that’s wrong about new tech. Epic fail for Walmart.