VuduReviews of vudu.com

I rented out the movie American Sniper and was only allowed to watch 5 minutes before it kicked me out of vudu and now the app just doesn’t work even on my PC and phone I can’t get it to load almost like I got IP banned

Thanks VUDU for making free movies available now that we are stuck at home.

What's the point of UHD rentals/purchases in an App that does not support 4K/UHD, I am fortunate enough to have a custom high end gaming PC as my main living room device HDMI 2.0/Display port 1.4 GTX 1080ti HiFi HDMI cable, yet app only supports SD. Any UHD watch attempt results in a HDCP failure. I am very fluent in my tech. But I contacted Vudu support just in case it was me and I made a mistake. However they were useless and tried to tell me its my hardware and I need a better GPU. Literally built this for 4K gaming/playback. THERE IS NO BETTER GPU unless referring to a 2080ti which 0.76% of people actually have. If it were my hardware NETFLIX, Prime, HULU, HBO, STARZ, Disney+ all the other streaming services wouldn't work in UHD, and yet they do watched B2B Avengers Infinity War/Endgame UHD; 1on PRIME 1on Disney+ worked flawlessly. What's even worse in their description "supports 4K" so lied in that too. Its 2020, just fix your app and quit making excuses

Locked me out of my own account. 1 star. 30 minute lock out is unnecessary. I can't watch a movie for 30 minutes with my girlfriend because I forgot my password. Extremely frustrating experience. Playstation 4 interface is terribly made, its badly nuanced and inputs letters and numbers inaccurately. Thanks for nothing.

Ordered a movie through my Walmart.com account. Walmart and Vudu both charged my account. Called Vudu to have the issue resolved. I was on hold for 10 minutes before the automated system offered a call back when a representative was available. I did not receive a call. The next day is the premier for the movie. I attempt to watch (what I have been charged twice for) through my Walmart account. It redirects me to the Vudu app that states I have not purchased the movie. I am livid at this point. I currently have one phone on hold with Walmart and one phone on hold with Vudu trying to reach someone to have the issue resolved. I even tried multiple times to have the movie air play through the computer and all I get is sound without picture. At this point I just want my money back and will never use this service again, nor will I recommend it to anyone else.

Never had a problem with Vudu, it seams people love to hate on companys on review sites. I own over 330 movies and TV shows from the service. 1) the steaming is good quality from the site, I stream in HD and UHD all the time from the site. if you have issues with quality, it most likely is your internet provider and you own connection. usually it is not on VUDU's end. 2) this is NOT a subscription site!! it is a site where you PURCHASE and RENT digital movies and TV shows!! if you signed up for a subscription you are most likely not on the legit VUDU site and may be on a scam site!! 3) The content provided and digital redemption codes found in DVD's and Blu Rays are not provided by VUDU and are up to the Movie/TV distributors discretion. Not all distributors/producers have contracts with VUDU so the codes may not all work on the site. But to be fair a vast majority do!! and VUDU is partnered with other sites like amazon, movies anywhere, and itunes so chances all..but not always, if you buy the movie on one of those sites it is also available to stream on VUDU as well if you link your accounts to it. 4) customer service, I've had a few problems with promotions and codes not working as advertised, but after a few emails i got them resolved. The latest with with a Indian Jones Complete Collection i bought on Blu-Ray that had an offer sticker on it for a free digital copy if you scan your walmart receipt. Well I scanned the receipt and did not get the digital copy, but after a few pictures and email, VUDU added the movies to my account and resolved the issue. Linking your Walmart account to VUDU and scanning your receipt with the walmart app usually adds the movies you buy physically to your digital collection if the Movie Producer has a contract or is partnered with VUDU. Disk to Digital also does not always work as well, but this is also due to the movie studios and not VUDU since movie studios and producers are still in the stone age most the time when it comes to digital or would rather promote their own streaming service (Disney). Vudu also was able to fix my issue with merging my accounts when I originally signed up to VUDU and didn't know i had an account already through Wal-mart, which I did not lose any movies I had and made digial copies via Wal-mart receipts possible. 5) never rented from them since I prefer to buy my movies, but if you rent from them and don't watch the movie and the rental expires..that's on you. It would be no different then getting a late charge on a rental from a video store. 6) The digital store prices sometimes are high, compared to just buying it physically. But if you wait for sales you can get many great movies for cheap!! sales are common and change weekly!! the $5 weekend sales are the best! Also early access on new releases are great and I collect my movies both digitally and physically and VUDU being connected to Wal-Mart often times allows you to buy new movies on disk along with digital and mails you the disk when it is released. 7) plenty of free content is available for no purchase, just sign up and create an account. If you have a Wal-mart account online you most likely already have a VUDU account as well since I'm fairly certain Wal-mart owns VUDU. The free content is mostly older stuff with commercials in the middle of the stream from time to time, but its free. and the content is changed out periodically for different movies and shows, usually monthly. Basically even if you never plan to buy anything on VUDU, its still a decent app to have just for the free content alone. 8) stream with almost any device. I stream my content mostly on my PS4 in my living room. but just about every smart device has a VUDU app for it. I cut the cord last year and between VUDU, Netflix, Hulu, Amazon Prime, Youtube, and Funimation I never have a lack of something new to watch. Digital is the future, and I'm taking full advantage of it due to convenience and variety.

I got an account, but realized IT SUCKS, so like any normal movie site, I thought it would be an easy unsubscribe. NOPE. They've taken my money for MONTHS NOW, because the only way to unsubscribe is to email them. First off, I haven't had a single response from them. I have emailed them at least once a week because my card has been being CHARGED WITHOUT MY CONTROL. I cannot do it myself, and I cannot remove my card. They are simply stealing from me. STILL. STAY AWAY

They are taking advantage off the stay at home situation there charging 19.99 for a rental because it’s still in theaters I pay less to go watch it at theater jerks