VuduReviews of vudu.com

If you enjoy torture and misery then Vudu is for you! That's the good news. If like me, you would like a reasonably reliable streaming service with a minimum of ads, well prepare to be disappointed. Non-stop ads, flaky service (outages) etc. I'd rather be waterboarded

Vudu use to be awesome when it was owned by Walmart! I have many titles I’ve bought and when Walmart owned Vudu, there was so many great movies and TV shows for absolutely FREE! Now, some other company bought VUDU from Walmart and this new company completely destroyed the free platform. They took away all the free great shows and films. They increased prices slightly on films. It’s went downhill greatly and the customer service is bad. I still buy films and shows off Vudu, but the company that now owns Vudu has hurt the platform. Bring back the great free movies and shows that set Vudu above the rest and people will spend more money in the long run.

I purchased a movie through walmart online that qualified for the digital copy. As I awaited the physical copy, I was able to download and watch the digital. When the physical copy arrived, it was severely damaged and unwatchable. I exchanged it after contacting the vendor and then 2 days later received an email from VUDU stating titles have been removed from my account. I contacted them and told them of the situation, sent verifying information showing that I did receive a replacement for the damaged copy and asked that they would reinstate my digital copy of the movie. They claimed that they "escalated it to higher ups" and I should hear something soon. It has been 3 months and I have heard nothing and no movie has been reinstated on my account. I contacted them again and have heard NOTHING. That was 2 weeks ago. I absolutely would not recommend this site to anyone. Even though I have the physical copy of the movie, I would like to have the digital to view when on vacation since it came with my purchase.

Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. Ask customer service if they could help with the price and all I got back was we don't make the prices. Guess i won't be buying from vudu anymore. Their customer service sucks as well.

ever since fandango purchased them, they slowly started going to s**t. they just stopped doing the $5 deals as well. that was pretty much the only thing I spent money on anymore. f*** fandango, or whoever it was that bought them from Wal-Mart. and this website is trash too, they don't let you curse.

Very dissatisfied on how they handled my case. It takes them forever to reimburse my money. When you call customer service all they say that it's in the higher up and it was being processed. I'm definitely thinking about switching. I've never seen such a long turn around. Erica Sustaita

Dosen's work dont give them your credit card

I have used Vudu to purchase and store my movies and TV series for many years now. Since 2012 if I remember correctly. I have never had any issue with Vudu. I felt the need to write this review simply because I don't see many positive reviews listed on this site. I have not experienced any of the issues that were negative. My only complaint is this one thing. When you purchase a TV series that is a new season which is being aired over the paramount network in my case. "Yellowstone", after an episode Aires on the network you still can not watch the latest episode until sometime 10 hours later. One example of this is last night at 8:00 p.m. the finale aired. It is now 3:00 a.m. the following day and I still can not watch the episode. I don't know what enables customers to actually see the latest episodes but this process needs some attention. I would love to see the finale that was aired last night but I am still waiting to watch it even though I have paid for this a long time ago. What's up???