Daniel X.
I have been using VUDU for many years…
This review was originally a one star. It changed. Long story short: If you want to get actual help from VUDU call the support number and speak to a human. I'm pretty sure the email contact option goes to a 486 computer somewhere in the Crab Nebula. Original bitter review follows: I have been using VUDU for many years and have been pleased with the quality. It came installed on my Oppo blu ray player so for a while it was the best choice for me since I could stream through the Oppo and benefit from the great picture offered by that player. Recently I purchased around 6 movies that were being advertised in a UHD sale. I received SD versions of them. I contacted support two weeks ago and have yet to hear back from them. Since then I've been sending the same message every day. Customer service is non-existent. I will be trying to contact Fandango soon to see if I have better luck with their parent company but I doubt it will do any good. Looks like I'm going to be using another streaming service. Unfortunate. I liked VUDU. But I'm voting with my wallet. And telling many people to stay away... Actually just buy physical media. The image and sound quality are better and you don't need to worry about streaming speeds or internet connection. Also you OWN something. Not just overpriced ones and zeroes.
