VuduReviews of vudu.com

Functionality is very outdated. The app is complicated to navigate. The movies are not playing. Called customer service it took 35 mins for someone to answer the phone. I’ve been on the phone with him for 25 min now and he still has not resolved the issue. There is no way to delete your credit card or PayPal account from the app, you have to call in to remove it. Horrible experience never again, Vudu is a hassle to use.

If I could leave zero stars, I would. My daughter received two free movie codes from her Chick-fil-A meals. We followed all of the steps, but the system kept saying they were not valid codes. I emailed Vudu on 9-17-21 hoping for a solution for my daughter. On 10-29-21, I recieved a reply back that they are sorry for the delay, but now the codes are expired, as of 10-01-21, so there is nothing they can do. They were not expired when we encountered the problem, but now, over a month later, they are and VUDU will not honor the movie rentals.

This is a very bad service

I was happy with Fandango but Vudu is awful. Our movie kept stopping several times and then resume where it stopped. There are several bad reviews. We deleted the Vudu app. 😠

Real bad customer Service. With all the system errors it’s hard to Stream anything even with a network connection of over 400 Mbps and a new 3810 X Ruku. You have to use movies anywhere app to Watch movies, but this does no good with TV series purchased from VUDU. Update 9 Mar2022; VUDU part of fandango now, and service is no better. TV series the Unit still will not play and I paid $$ for the TV series purchase. Movies will stream fine though.

If I could give 0 stars I would DO NOT BOTHER. Waste of time these people are just money hungry.

I really liked Fandango. I really, really hate Vudu. I am looking for a Vudu replacement.

Signed up, rented movie, and then just got errors when I tried to watch.