Amy
Not as advertised - awful returns policy
Not as advertised. Refusing to accept my return request for a full refund. Sham,
Vrilu is listed under Clothing & Underwear.
Vrilu (vrilu.com) has 370 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Amy
Not as advertised. Refusing to accept my return request for a full refund. Sham,
Michelle M.
This is a very nice dress! Size was very good too. I am 170 cm tall and 70 kg and it fits well except for the shoulder part feeling a little tight which is not an issue I usually have.
Emma F.
The dresses are lovely and true to size. They were delivered in very good time! I would definitely consider buying from Vrilu again!
Anne B.
Fabulous dress true to size. Would order again.
Kathleen T.
Do not buy from this company!!! Goods arrived too late, one week after my event and when I tried to chase for a delivery date they told me to be patient. They would not provide an authorisation code to return the goods as I had ordered same dress in 3 sizes for a special event. The quality is not as shown in the pictures and will not accept returns. They quote when emailing to return the goods:- We only accept returns and exchanges for quality problems(damage). This is not advertised on their website, it states free returns in 30 days and free shipping. I have had to go through Barclaycard to try and obtain a refund. They are scammers!!
Debbie S.
The dress looked nothing like the one advertised.
Mrs Dawn J.
Great service excellent delivery person who was very patient as the app would not load great guy
Jo E.
Very poor quality item, nothing like listing in colour or cut. Material cheap. Tried to return and they bartered with me to keep it but I would not have eorn it. They repeatedly bartered and for my own time and sanity, I eventually accepted. Think carefully before ordering.