VossingtonReviews of vossington.com

Response from VossingtonMar 23, 2021

¸.•♥•.¸¸.•♥•Michelle•♥•.¸¸.•♥•.¸ Thank you so much for your review! We're sorry to hear that the sawtooth hanger wasn't what you expected. And we apologize for the confusion, but you're correct, we're right in the middle of a price increase.

Response from VossingtonMar 17, 2021

¸.•♥•.¸¸.•♥•Saswa•♥•.¸¸.•♥•.¸ Thank you for your review! We're sorry to hear that the acrylic glazing wasn't what you expected. We don't use regular glass since it breaks very easily during transit, and that's a major factor for an online retailer like Vossington that ships frames across the world. Please contact Customer Service on vossington.com if you'd like to return your product, or if there's anything else we can do to make you completely satisfied with your purchase.

Response from VossingtonMar 12, 2021

¸.•♥•.¸¸.•♥•Jannet•♥•.¸¸.•♥•.¸ Thank you so much for your review!

Response from VossingtonMar 10, 2021

¸.•♥•.¸¸.•♥•DomiDoo•♥•.¸¸.•♥•.¸ Thank you so much for your review! We're sorry to hear that the acrylic glazing wasn't what you expected. We don't use regular glass since it breaks very easily during transit, and that's a major factor for an online retailer like Vossington that ships frames across the world. Please contact Customer Service on vossington.com if there's anything we can do to make you completely satisfied with your purchase.

Response from VossingtonFeb 24, 2021

¸.•♥•.¸¸.•♥•Elen•♥•.¸¸.•♥•.¸ Thank you so much for your review and feedback. You're right, all our frames are equipped with high-quality acrylic glazing. Regular glass breaks very easily during transit, and that's a major factor for an online retailer like Vossington that ships frames across the world. Please contact Customer Service on vossington.com if there's anything we can do for you regarding this matter.

Response from VossingtonFeb 20, 2021

¸.•♥•.¸¸.•♥•Angie•♥•.¸¸.•♥•.¸ Thank you so much for your in-depth review! We've sent you an email regarding the experience you had with the acrylic so that we can look into it and address the problem.

Response from VossingtonFeb 8, 2021

¸.•♥•.¸¸.•♥•JJ•♥•.¸¸.•♥•.¸ Thank you so much for your review!

Response from VossingtonJan 22, 2021

¸.•♥•.¸¸.•♥•mg•♥•.¸¸.•♥•.¸ Thank you so much for your review! We're glad to hear that you're satisfied with your products, and we apologize for your unsatisfactory shipping experience. All orders normally ship within 2 business days from our fulfillment center in Connecticut, and a shipping notification is typically sent within 12 hours after the order has shipped. But unfortunately, we didn't do well enough in your case. Please contact Customer Service on vossington.com if there's anything we can do to make you completely satisfied with your purchase.