Walter M.
Don't change my domain name !
Overall good experience except being able to customize some things but recently they switched my website domain that I've had for 2 years too a .voolt.com without my knowledge or permission.. I didn't even know my website has been down for a while and I'm sure I've lost a ton of business due to his.. why didn't I get a email at least idk.. thinking about switching from here now
Response from VooltFeb 18, 2026
Hi Walter, Thank you for sharing your concerns. We want to clarify that we do not change customers’ domains without cause. In situations like this, when a custom domain is not renewed or becomes inactive, the system may temporarily revert the site to a .voolt.com address to keep the website accessible instead of leaving it completely offline. If your domain expired, suspension notices are typically sent prior to the renewal date, as domains are managed on an annual basis. That said, we completely understand how concerning it is to feel caught off guard, especially if you believe it impacted your business. Our support team would really like to review your specific case and help resolve this properly. Please contact us at [email protected] or via live chat so we can look into the timeline and assist you right away. Best regards, The Voolt Team




