VooltReviews of voolt.com

Response from VooltMar 16, 2026

Hi Shaun, We want to clarify the situation for transparency, as this is the third review posted about the same issue and the facts are important for anyone reading. • Your domain renewal was not paid, which automatically causes the domain registrar to suspend the domain. This is a standard industry process and is outside of our control. • Despite this, we continued hosting your website free of charge for more than a year, even though the domain itself was inactive. • Our team contacted you multiple times to explain the renewal process and how to restore the domain. • As an additional gesture of goodwill, we offered to provide a replacement domain at no cost, but this offer was declined. Voolt uses accredited domain registrar infrastructure (Wild West Domains / GoDaddy reseller network), which is a common and legitimate system used by thousands of companies worldwide. We are still willing to help resolve this if you choose to contact our support team at [email protected]. Best regards, Voolt Team

Response from VooltMar 16, 2026

Hi there, We’re sorry for the frustration this situation has caused and we understand how important your domain is for your business. To clarify, the issue is not related to us refusing to pay a recovery fee. At the moment, the domain registrar (GoDaddy / Wild West Domains) has placed a restriction that is preventing the renewal or recovery from being processed through the reseller system. This technical issue has affected multiple domains across the registrar network, not just your account, and our team has been working with them to resolve it. In the meantime, we want to make sure your business can continue operating online. If you contact our support team at [email protected], we can provide you with a replacement domain free of charge for 1 year so your website can be restored immediately while the registrar issue is being addressed. We truly want to help get you back online as quickly as possible and encourage you to reach out so we can assist you directly. Best regards,

Response from VooltOct 13, 2025

Hi Paul, We’re truly sorry to hear that your experience with Voolt didn’t meet your expectations. We appreciate your feedback and want to clarify a few important points: • The recent charge on your account was due to the auto-billing feature, which keeps your balance topped up so your ads continue running without interruption. You can easily turn this feature off at any time directly from your dashboard. • We do not share leads. Every lead you receive comes from a real person who saw your ad and submitted their information via our form. These leads are exclusive to your account. • We have systems in place to help ensure you receive genuine and relevant leads, free from spam or false information. However, how a lead responds after submitting their form, is ultimately beyond our control. • Our support team is always available via email at [email protected]. We weren’t able to locate any messages from your connected email, but we’re here to help and address all your concerns. We genuinely hope to connect with you soon so we can assist and improve your experience. Your satisfaction is very important to us, and we’re committed to making things right. Warm regards, The Voolt Team

Response from VooltJun 13, 2025

Hi Trevor, Thanks for your feedback, and we’re truly sorry to hear that your experience hasn’t met your expectations. At Voolt, we care deeply about delivering a great service, and we regret that you feel disappointed. To address your concerns, here’s a quick summary of what we’ve found on our end: • You submitted a support ticket on Saturday, June 7th and our team responded on Monday, June 9th. Since then, we haven’t received any follow-up from you. We’ve also made several attempts to contact you by phone to better explain how our service works, but unfortunately, we haven’t been able to reach you. • Your campaigns were launched on June 6th. Please note that after launch, both Google and Facebook go through a learning period, where they gather data to optimize performance. It’s completely normal not to see leads right away during this phase. • That said, we’re happy to confirm that you received your first lead on June 12th, and we expect more to come in as the platforms continue to optimize. • We’re still trying to get in touch with you to better understand your concerns, particularly regarding the dashboard. If you prefer, feel free to reply to our email or SMS — we’d love the opportunity to clarify everything and help resolve the situation. Your satisfaction is important to us, and we’re here to support you every step of the way. Warm regards, The Voolt Team

Response from VooltMay 17, 2025

Hi Joe, We’re genuinely sorry to hear that your experience with Voolt didn’t meet your expectations. We value all feedback and would like to take a moment to clarify a few key points, as we aim to remain transparent and fair in everything we do as a legitimate and trusted company: 1. Communication & Support: During your initial conversation with our sales representative on April 30, 2025, it was clearly explained that Voolt currently does not offer phone support. However, we do provide live chat assistance, and our team is committed to responding to all email inquiries within 1 business day—in many cases, much sooner. 2. How Our Ads Work: In the same conversation, it was also explained that our advertising campaigns operate on a Cost-Per-Click (CPC) model. This means you’re only charged when someone actively engages with your ad. While this doesn't always guarantee a lead, it ensures that you're only billed for real user interaction. 3. Your Campaign Results: Your campaigns ran from May 2nd to May 16th, generating 7 leads with a total spend of $220. These leads came from real individuals who clicked on your ads and showed interest in your services. While we strive to deliver high-quality leads, it’s important to note that the actions and responsiveness of potential customers are ultimately beyond our control. 4. Resolution: Following our phone conversation on May 16th, both parties agreed that—given your dissatisfaction—the best course of action was to end our partnership and issue a full refund of the $275 you had paid. The refund has already been initiated, and you should see the funds reflected in your account within 10 business days. At Voolt, we strive to offer transparency and value in everything we do. While we regret that this experience didn’t work out, we wish you all the best with your business moving forward. Warm regards, The Voolt Team

Response from VooltApr 17, 2025

Hi Dupage, We're truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. We never want any of our customers to feel disappointed, and we’d like to take this opportunity to clarify a few important points: • We’re not a traditional marketing agency — Voolt creates and manages ad campaigns on platforms like Google and Facebook using data-driven insights to connect you with real, interested customers. • We do not send fake leads — Every lead you receive comes from a real person who clicked on your ad and filled out your form. While we can't control each person's intent or follow-through, we aim to bring in the highest quality leads possible based on your service and location. • We do not pretend to be customers — We take pride in our integrity and would never engage in deceptive practices. Your success means everything to us. • We use high-performing ad creatives — The images we use are based on tested and effective designs to help increase conversions and make your ads stand out. We couldn’t locate your account based on this review, but we’d really love the opportunity to understand what happened and make things right. Please reach out to us at [email protected], and someone from our team will gladly assist you. Warm regards, The Voolt Team

Response from VooltMar 25, 2025

Hi Roman, We regret to hear about your recent experience with Voolt, and we appreciate the opportunity to address your concerns. Campaign Overview: • Your campaign spent $203 and generated 13 leads. • All leads were from real individuals actively seeking your services. Communication Attempts: • We have made multiple attempts to contact you via phone and email without success. We aim to understand your specific concerns to improve your experience. Refund Processed: • As per your request, we’ve processed a full refund for the charge in question. You should have received a receipt in your email. Request for Further Discussion: • We value your business and are committed to your satisfaction. To better serve you and address any outstanding issues, please respond to our latest email. We’re here to find effective solutions and ensure your success with Voolt. Thank you for your feedback, and we look forward to resolving this matter to your satisfaction. Best regards, The Voolt Team

Response from VooltMar 12, 2025

Hi Shaun, Thanks for your feedback! Just to clarify, Voolt runs paid ads (Google & Meta Ads) to generate leads, which do not affect your website’s organic ranking. When we run ads, we create a separate landing page to attract leads. Your website’s SEO ranking can change due to Google updates, competition, or site changes, but ads don’t impact the website itself. Your campaign generated 9 leads from potential customers, including 2 phone calls and a booking of a $245 job for the next day, proving the ads were effective. Our team has been trying to reach you via email, SMS, and phone calls but hasn't been able to connect. We’d love the chance to discuss and address any concerns you may have. Best, Voolt Team