Vonage for Home | United StatesReviews of vonageforhome.com

First off we used Ooma for 1 month and they kept dropping calls . So let's try Vonage it's been great no dropped calls and clarity is great.

You call the customer support at 4:30 PM and no one is there they are closed for the day. What about the PST time...we are here. Then they say there is chat. There is no chat option on the web site to click on. Then you get to ask you question to AI. You know WE DO NOT WANT AI. WE WOULD LIKE TO SPEAK WITH SOMEONE DURING BUSINESS HOURS. Preferrably some that can answer our question. Then if you want to post your review you HAVE to share all your personal information with Trust Pilot.

Vonage customer since 2009 - almost 16 years ! I use the Vonage World plan as I have family overseas and service was generally good until 5 years ago ... then the quality of service took a major nose dive. I started having a recurring issue of one-way audio that affects all numbers called in a particular country. It then fixes itself after a couple of days, then a few months later starts up with a different country, and again fixes itself after a couple of days ... and so on. The latest iteration though has persisted for two weeks with no resolution in sight. Raised a tech support ticket after the issue didn't fix itself. Was told the issue will be investigated and fixed in 3 business days and I will be notified. I call after 4 business days and was informed the ticket had been closed as "successfully resolved" ! WTF ??!?So - reopened another ticket (takes about 40 minutes to do this on the phone with support) and its been 2 days without any resolution. Time to find a new VOIP service ...

Muy buena compañía Tengo muchos ańos Y servicio al cliente Muy amables resuelven tus problemas y dudas Muy recomendable

The calls are clear it something that is affordable service is very good. I had Vonage for a while and it's been good for me. Hope you all can try it you will not go wrong.

My vonage phone service hasn't worked since September !!! and to make things even worse, they are still collecting their fee... Customer 'Service' has been a joke and totally worthless!!! The replies I get make NO sense at all !!! Going over 150 straight days without being able to answer an incoming call (the phone doesn't even ring) and NOT being able to place an outgoing call and severely affected my LIFE !!! Update: I have contacted Vonage many times asking.... even begging them to fix this problem... They will not,,, they do NOT reply !!! And to make matters worse... they had stopped charging me but on Sept 22nd they withdrew a $21.55 payment from my back account... for service I did NOT receive !!!!

I love this service. I have been a Vonage customer since about 2001, when it was still a new service while living in the United States. There I had a local U.S. number and a virtual U.K. number. For convenience, soon after moving to the United Kingdom, I switched my billing to Vonage U.K. with a local U.K. number and a virtual U.S. number. This is great allowing friends and family members to call us without expense. The list of countries that I can call, without additional expense, is extensive. I have not paid any additional for any international calls. The sound quality is perfect, there is no apparent delay, even when calling California. Having the mobile app is very handy and actually quite helpful in emergency situations. I don't miss any calls that I want to receive. A very flexible, reasonably priced service. Zero complaints.

Very happy with vonage service . Easy to hook up and saving us money from ATT. Glad we switched