Vonage for Home | United StatesReviews of vonageforhome.com

I started vonage accidentally using my fathers credit card we have the same name. He cancelled the credit card and they called me to charge and I told them not to charge me that moment they charged the new card anyway. I called them back and told them they fraudulently charged my card and they said to cancel the account they would charge me 120.00 termination fee. I told them any charge to my dads card will be fraudulent. Even though they new this and just charged his for another month they charged him 120.00 dollars knowing it was not my card. Im calling the bank. This company has no problem commiting fraud.

Firstly I have repeatedly told Priyanka that Vonage as an Excellent Service Provider should not allow their agents to tell it clients that they are working from Home and as such there is poor Wi-Fi Service in their homes. and audibility service issues. Vonage should have it fixed in the first instance. Almost all institutions' agent are working from Home and they have very good communications methods available. So why not Vonage an Excellent Service Provider I have been dealing with numerous agents of various Financial Institutions & Utility Companies and have had seamless conversations. They also must have the courtesy of inquiring the alternate call back number in the event there is inaudibility issue or dropped call . . On another this is the second time I have requested a Vonage Agent to ask the Dynamic Supervisor Nirmal should call me. As of today August 16 2021 @ 3.23PM he has not called me. He usually calls no sooner he gets the message. Priyanga should also take the initiative to ensure that her message to her supervisor has been completed. Vonage is an Excellent Service provider regardless of the lapses displayed by its Agents.

Vontage is working great for me. I like the transfer function especially since you can modify the rings prior to transfer and also like the voice mail which is very user friendly to use. The call quality is excellent also. The best is the price versus what I was paying AT&T. This is about 1/3 or less.

Since I got Vonage I really love the service that I have and I know that if I lose cell phone service I got Vonage and also support team

I was one of the first Vonage customers and loved them. I took Vonage to 4 different states in 14 years. You can use it anywhere, motels, hotels, anywhere you get Wi-Fi. I moved 6 months ago to Colorado and couldn't get Wi-Fi in the mountains. I finally called them regrettably having to cancel my 14 year plus account. No problem, they canceled me and were refunding my last payment. BUT NO!!!!! I JUST GOT CHARGED AGAIN!!!!! I called immediately and after being transferred 3 times talking to morons who don't speak English i was told there was no record of calling them. One: Was not getting my refund. Two: They were charging me for this month even though it was 2 days into the month. Three: They claimed there was no record I called. After being transferred again 3 times from one idiot to the next I finally spoke with someone who had a ounce of sense. She didn't want to do anything until I threatened to go on Facebook and Twitter to my thousands of followers and tell them how Vonage has sunk to a third world company. They didn't give me my previous month autopay back as previously promised but did reverse the current monthly charges. I do not recommend Vonage anymore. They have become useless.

Porting BEWARE. The actual process of porting was easy. Only problem is that it does not work. With the Vonage number it was fine but after porting it would not work and refused to work despite lots of phone calls to Internet provider and Vonage. Don't do it. UPDATE. Finally solved when I spoke to the right person. It seems my number was not associated? with the Vonage system. This was not part of the Technical Support person's standard list of fixes such as switching DMZ on, and Port Fowarding. The supervisor took 2 minutes to correct the problem, and said procedure will be updated. Phone working well now. At least contacting Technical support was easy and everyone was patient and did their best to help.

Have had Vonage for five years and the price has more than doubled. Since everyone I know and all my accounts have this number, I decided to port my Vonage number to a mobile provider for more features and less cost. Vonage is refusing to give a FOC (Firm Order Commitment) for my number to go to the new carrier. After three weeks of nonsense; giving me the runaround with scripted non-answers in heavy Urdu accented English; a broken chat button on my login page; a cancellation number 866-243-4357 that is "invalid"; and six broken promises to respond to me by email. I am done with this company holding my number hostage, I filed a complaint with the FCC today. You can always distinguish an incompetent from a criminal by the way their "bungling" always lands in their favor and not yours.

I'm still on hold trying to cancel my account. He keeps delaying, and making it sound like its some great bargain. Still on hold keeps telling me... incredibly sneaky, wants to take advantage of me, they keep charging for Vonage to my bank account, but I haven't used it in over 18 months!