Vonage for Home | United StatesReviews of vonageforhome.com

I've been with Vonage for a VERY long time now, and I've seen how they've evolved over the years. Many years ago, I had issue with their customer service, as I felt that they did not possess a sufficient comprehension of the English language necessary to do their job, however in recent interactions with their technical support, I was stunned to see that they have heard my complaints loud and clear and have actually done what needed to be done to rectify the issue. I'm truly impressed with just how far they've progressed over the years. The other good thing to know is that ever since my first little hiccup many years back, my service has been stable, reliable, and perfectly functional for many, many years. When I did run into a problem recently, their first line tech support agents were able to zero in on and correct the issue in a timely manner. I'm glad I stuck it out over the years. There may be less expensive options out there, but from my experience, their competition either lacks certain critical features that I need (like a fax line), or falls short on their standard for customer service. So... They may be a little more than some of their competition, however in my experience, they are well worth the extra money.

No problems and good service

Issues, regardless of their complexity, are solved. Patience and courtesy are in the forefront of the customer service.

Vonage for Home has an application called Extensions which allows you to make and receive calls from your cell phone using your Vonage VOIP (land line) number. The app was defaulting to my cell number when I would make outgoing calls, and I did not want to share my cell number with the parties I was calling. The staff at Vonage were helpful in guiding me through the steps to enable outgoing calls within Extensions and to avoid defaulting to my phone app. Now I don't receive unwelcome texts from the parties I call, which is great. Thanks, Vonage!

Vonage is very convenient. I can use the extension any where in the world.

Horrible the amount of telemarketing calls all day long so annoying . I got this phone for emergency calls for my elderly mother and she doesn't know how many times a day that phone rings. She has a little dementia and fraile and for her not to be able to rest because she thinks they are calling her all day long is ridiculous. Looking at another service for sure

i’m satisfied wirh the product.

Working with Vonage was probably, no, definitely was the easiest phone setup I've ever experienced...and that's 79 years talkin'! They told me my service would start on Monday morning, and it did. I haven't had one second of problems with them—ever.