VolusionReviews of volusion.com

Because of the rules of TrustPilot, I will just say that I could not be any more disappointed in Volusion, and because of actions taken by Volusion, was forced to close down my company after a successful five-year run. I believe Volusion is lacking in ethics, and took horribly unjust actions against my company, which forced me to close it and prevented me from even being able to take legal recourse. I'd like to be much more specific as potential Volusion customers should at least hear my story before making a decision, but I'd prefer the review be posted with less information than censored because I was too specific about exactly what they did to my business. Let there be no doubt, the language used in this review is extremely mild and toned down, and that if I were allowed to tell the story in full, it would read as a far greater indictment against Volusion than simply a dissatisfied customer. Screenshots can be viewed by typing in eganmedical.com to the Wayback Machine at Archive.org for the sake of proving the company existed and that the website was in fact hosted by Volusion and used the Volusion e-commerce selling platform.

Impossible to cancel in the user backend. Needed to google to find the support email. Wanted to cancel. Only possible during Mo-Fri received as reply. Needed to give answers to "security questions" so a "Merchant Happiness expert" can "assist" me. Companies as such should go out of business.

After 5 years I am leaving Volusion. Within those years they have done nothing to compete with other e-commerce shopping carts. -Their platform is outdated and are doing nothing to update it. -No blog capabilities. -No viable app marketplace. -Their new pricing structure makes NO sense. -Their seo where it makes categories end with numbers 123.htm and _s annoys anyone credible in seo. -The website code and site speed has gone to crap after moving to Google. -Customer service tries to be helpful but they don't know anything. When will Volusion listen to its customer base? Probably never.

Volusion has a 14-day Free Trial, and five price plans: Personal ($29 p/m) Professional ($79 p/m) Business ($299 p/m) Prime (custom) With all price plans, you need to purchase an SSL (Secure Sockets Layer) certificate costing $89.99. This protects your site from fraud. Compared to other eCommerce website builders, Volusion is quite expensive, with price plans up to $299 per month. On top of that, you need to purchase an $89-99 SSL certificate. However, it has a $13.50 per month option if you sign up for a whole year. If you’re a data-driven business owner looking for an e-commerce website builder with great analytics tools, Volusion is for you. For everything else, like designing the storefront or writing blogs, you should look elsewhere.

I don’t like the sales people or the fake support that they say you suppose to get. The lady lied said I should be making money soon. I ordered a product from my site a month ago and never received it. I text and emailed them they say oh we don’t handle that. They are just running people through a sales funnel where they record your sales. Probably uses it for research to target other people. The website makes basic website. So they can up sell you on some bs. Then they said oh yeahh we can get you traffic. I said how much... they talking about 3000. Why would I give anyone you recommend 3000. When you can’t even send something for 50 bucks. They are on the border line of a scam. They give you 14 days but the product don’t work right. They looking for some one with a dream of owning a website with a boat load of money to scam it out of. I should give them 1 star.

Volusion Merchant Bait and Switch. Roger Bautista emailed us the fees Volusion charges and was quoted 2.15%, .30 per transaction, .30 batch fee and $5.66 location fee. When I got my first bill it was about 4.8%. I tried several times to reach Roger but he would not reply. Finally reached a manager who did nothing to help us just said that certain credit cards are billed more than 2.15% based on the customer's rewards. That was never explained to us so obviously we dropped them.

Horrible team there that has done nothing but avoid my job and pass me from person to person. Dont use this service!!! Im glad i searched here early when i came on to put a negative review.

VOLUSION IS PROMOTING CON-ARTIST WEB DEVELOPERS! THEY "RECOMMEND" PRO'S SUCH AS MAK DIGITAL DESIGN, BUT THESE "EXPERTS" PAY FOR THE PRIVILEGE TO BE PROMOTED! We were double charged by MAK Digital and took the case to Burlington County Court in NJ where a judgement was made in our favor. On many occasions I tried to bring this to the attention of the team at Volusion and received underwhelming sympathy. This company should not be recommended because they (specifically the owner Mary and her husband Drew) ARE CROOKS!