Voltage Coffee SupplyReviews of voltagecoffeesupply.com

Response from Voltage Coffee SupplyAug 25, 2026

Hua — you were right to be frustrated, and the "is this company legit" question is one we earned. We quoted a ship week we couldn't hold and then went quiet, which is the worst possible combination. Voltage was being handed to new owners at the time and our order-status process didn't survive the transition intact. We've since rebuilt how lead times work on the site so they track what each manufacturer is actually quoting and update when that changes, rather than sitting stale. Apologies this reply here is so late, our review replies system was also in transition when you posted this. — Ryan

Response from Voltage Coffee SupplyAug 25, 2026

Daniel — that's a fair hit, and I'm sorry it's taken this long to acknowledge it. Voltage changed hands in early 2022, and the handover from the founders left our support coverage badly exposed for a few months. There was no proper ticketing system and messages fell through. We put a real support platform in place that April specifically so follow-ups stop disappearing. If you ever want to give us another look, [email protected] reaches a team that will actually answer. — Ryan