Noleggiato tramite Ryanair a Creta. Le persone che ci hanno recuperato in areoporto così come la signora che ha svolto le pratiche sono stati gentilissimi e affabili. Al posto della 500 che abbiamo pagato ci hanno proposto una Micra più spaziosa allo stesso prezzo. Cauzione mai prelevata per cui come fosse stata resa lo stesso giorno in cui la siamo riportata. Servizio perfetto. Viste le altre recensioni forse dipende dai singoli gestori. Noi contenti.
JJ
Julien J.
Arnaque
Même choses que les autres
Il faut un carte crédit attention à Booking qui fait partie de l'arnaque ...
RT
Rich T.
Poor Customer Service and misleading Web pages. The Web pages describe how you can take their hire cars to the islands, but the terms and conditions say you need written permission.
Volta4u Web pages describe how you can take their hire cars on the ferries to the Greek Islands, but the terms and conditions say you need written permission - very misleading! I emailed Customer services 3 times seeking permission, - no reply! Poor customer service, very misleading Web pages.
JR
J R.
Friendly and Wonderful Experience!
Our flight arrived late and Volt4U was very accommodating. George was very friendly and helpful in the process. Our car was very nice and just what we needed for our trip. Drop off was smooth with no issues! Wonderful experience. - Seattle Friends
BA
Baronski
Bad experience, be careful!!
Booked a VW Golf via EasyTerra at Volta4u.
Paperwork said to be between exit 4 and 5 on the airport, but after 20 minutes still nobody with a Volta4U logo… Tried to call them but the number on the paperwork was not in use. Found a number on the website but they just don’t pick up the phone… After some asking around finally found out that there’s a parking space just 50 meteres to the right of exit 5 where all the shuttle busses are waiting, so we finally got in the bus, wasted almost an hour of waiting!
People are working slow, and I had to manually fill in a paper with all the details I already entered when I booked the car, why??
I had to settle the safety deposit with my credit card, but as soon as I pulled out my phone they said only physical cards were accepted! I asked what the reason for this is, because it’s 2024 and their machine was capable of accepting digital cards… “It was company policy” they answered… I quickly found out why they only accept physical cards… During settlement of the safety deposit the guy at the desk took the terminal from the desk and after removing my card he sneakily turned it around and read my CVC number on the back and wrote it down in his papers!! I asked him why he did this and he replied again that this is company policy and it was an extra security in case I would steal the car…. I immediately blocked my credit card as soon as I drove off!
The VW Golf I had booked turned out to be an 7 years old, bruised an battered Nissan Juke with a weird smell.. Which was sold to me as a free upgrade because it was bigger than a VW Golf… It drove very bad, especially compared to a VW Golf and made a lot of noise… It’s just a rental, we are on holiday and I don’t mind driving an old Nissan Puke, but I’ve paid for an VW Golf and there were far better deals for Nissan Jukes on EasyTerra!
Shuttle bus drivers are very friendly and returning the car was very easy and quick, but you probably won’t see me next time!
GM
Gang M.
Unprofessional
Unprofessional , the man who works there was actually polite , pick up from airport woman was impolite as it could be , just disgusting , same as the drop off lady , i returned the car 1 day later while talking with them on the original date half hour later , yes my bad ,I obviously paid for it extra , the thing is this woman acted as she’s my wife or something b*tching on the phone and told me the liability money would take 1 month to get back , obviously a lie , cuz I contacted the site I booked it from . Never go there . That’s why they have it on Google permanently closed , so people can’t review it . Just go and see the ratings
OL
Oriane L.
A fuir
A fuir
Cette entreprise est une arnaque. Réservation faite sur booking refus de leurs parts de nous donner la voiture car pour la caution (2 200 €) nous n'avions pas de carte de crédit mais des cartes de débits comme la plupart des français m'a assuré l'hôtesse d'accueil qui n'a pas pris la peine de nous appeler avant pour vérifier ce détail pour une réservation faite 4 mois à l'avance.
Fuyez c'est une arnaque en plus ils sont à 10 min en voiture de l'aéroport sûrement pour éviter la mauvaise pub au milieu d'un aeroport des clients mécontent.
CA
Carole
Grosse arnaque
Grosse arnaque, le loueur ne prend que des cartes de crédit ce qui veut dire que même les master cards que nous utilisons pour la plus part des personnes ne sont pas acceptées, après il propose des options de paiements qui reviennent beaucoup plus chère ! On a vraiment l’impression d’être arnaqué … en plus l’accueil n’est pas terrible non plus bref je déconseille fortement